Account Support Manager - Ahold

Account Support Manager - Ahold

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Mass Sales Lead The Netherlands

Location:

Europe/Middle East/Africa, Netherlands, Utrecht, Amersfoort

Work Location:

Hybrid

What you will do

Kenvue, is currently recruiting for:

Account support manager Ahold

Who we are

Kenvue,  is one of the world's largest consumer health and personal care products company. Our consumer companies produce many of the world's most trusted brands, among them, LISTERINE®, o.b. ®, NEUTROGENA®, NICORETTE®, LE PETIT MARSEILLAIS®, JOHNSON'S® Baby, BAND-AID® etc. Each one of our consumer businesses embraces innovative science to create products that anticipate consumer needs and create experiences that help them live healthy, vibrant lives. We believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science. Our iconic brands are category leaders trusted by millions of consumers who use our products to improve their daily lives.  Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes.

Join us in shaping our future–and yours.                     

What You Will Do

As an Account Support Manager for the Ahold account, you will play a crucial role in supporting the end to end customer collaboration and ensuring best in class execution across all commercial processes. Your responsibilities include:

Supporting the Key Account Manager in managing the full Ahold account, contributing to the execution of the annual Joint Business Plan and delivering on both customer and Kenvue targets.

Being involved in the complete account management process, including:

• Coordinating administrative tasks including meeting preparation, calendar management, documentation, and CRM maintenance.

• Managing and updating all relevant account information within internal systems eg SAP pricing.

• Maintaining accurate and up-to-date customer plans, tools, and dashboards.

• Preparing assortment recommendations

• Coordinating new product introductions

• Ensuring flawless execution of all commercial activities

• Collaborating closely with internal teams such as Sales, Marketing, Supply Chain, and Operations to seamlessly fulfil Ahold’s needs and requests.

• Communicating proactively with Ahold to provide timely and professional updates.

• Preparing reports, analyses, and presentations to support the commercial strategy and customer meetings.

• Identifying opportunities for optimization, upsell or cross-sell, and ensuring these are captured and shared with the Account Manager.

• Creating and aligning activation plans in collaboration with the account manager

Co-packing Ownership

Next to the Ahold related responsibilities you will be take the full responsibility for the co-packing process within the Mass Sales team, including planning, coordination, follow up with suppliers, timelines, alignment with supply chain, and ensuring flawless execution of promotional- and display related activities.

What we are looking for

• Master degree or equivalent in business experience (economics, business)

• Preferably first experience in FMCG Industry (Customer Development, Trade Marketing etc.)

• Fluency in Dutch and English is required

• Good working knowledge of the Microsoft office tools (PowerPoint, Excel, etc.)

• Demonstrate communication and influence skills

• Show a high level of motivation for the role and clear willingness to further develop yourself

• Establish a culture of accountability by improving on current performance and taking over own areas of responsibility

• Discover and translate insights into actions that challenge the status quo and that reinforce our competitive advantage

• Develop excellent relationships with key account and internal partners as well as global senior leadership

• Build an environment supportive of diverse and inclusive thinking and perspectives

 

What’s in it for you

• Working in a giant Start Up Team

• Opportunity to develop leadership capabilities

• Opportunity for future promotion, both in BENELUX and Internationally

• Competitive salary & benefit package

• Learning & Development Opportunities

• Flexible working hours

• Interaction with various iconic brands, customers and teams 

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.