Artwork Process Leader

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Location:

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What you will do

The Artwork Process Leader drives strategic, digital-first, and brand-centric artwork operations across APAC—from briefing to final release. You will lead a team of Artwork Controllers, own deviation management and RCA/CAPA effectiveness, act as process guardian, enable cross-functional collaboration, and scale global initiatives regionally. You will also facilitate APAC office hours to support stakeholders on process and systems, while maintaining compliance, data integrity, and speed-to-market.

Key Responsibilities

• Program Leadership & Strategy: Act as the SPOC for artwork process, local brands and portfolio teams; provide strategic decisions jointly with the Hub Lead; lead global and regional initiatives and implement global standards across APAC.
• End-to-End Artwork Process Ownership: Attend scope meetings; ensure accurate content submission and content lock without pending decisions; prevent changes during artwork review and approval; assess vendor resource needs and SLAs based on project scope; assign Artwork Controllers; track initiation-to-approval routing and enforce strict process adherence.
• Artwork Studio & Printer Collaboration: Partner with artwork studios and printers; resolve pre-press and print-readiness issues; implement CAPA actions based on non-conformances.
• Compliance: Participate in content lock meetings to ensure accuracy and alignment.
• RCA/CAPA & Deviation Management: Lead root cause analyses with vendors across artwork design, proofreading, pre-press, and print processes; implement, verify, and sustain CAPA actions; maintain issue logs and closure timelines; manage credit memos as required.
• Continuous Improvement: Identify process inefficiencies across APAC (upstream and downstream); drive continuous improvement initiatives; escalate systemic blockers to Hub Lead; contribute insights for SteerCo presentations.
• Cross-Functional Collaboration: Join calls with Packaging, Quality, DRC & SGK; track and close action items; align on deliverables and timelines; act as intermediary between regional teams and global hub.
• Systems & Data Governance: Manage Veraciti system issues and escalate to Tech & Data; ensure data integrity, audit readiness, and SLA compliance with vendors and internal teams.
• Capability Building & Trainings: Lead and coach Artwork Controllers; identify training needs and deliver upskilling sessions; create and maintain training documentation; facilitate APAC office hours on process and systems.
• Reporting & Insights: Provide regular status updates to Artwork Hub Lead; publish performance dashboards and process insights to Hub Lead & SMEs; monitor backlog, throughput, and path-to-green plans for escalations.
• Leading KPIs

• On-Time-In-Full (OTIF) delivery for artwork projects.
• Cycle time adherence: brief-to-content-lock, studio upload, request-to-approval, and final file release.
• Accurate content submission rate.
• First-Time-Right (FTR) rate; rework % per project/brand.
• Deviation rate and rejection rate.
• RCA closure time and CAPA effectiveness.
• SLA compliance with vendors; backlog/throughput trends.
• System data quality (completeness and metadata accuracy).
• Cost avoidance/recovery via credit memos and pre-press error prevention.

What we are looking for

• Bachelor’s degree in Life Sciences, Business, Packaging Technology, or related field.
• 10+ years in labeling design, proofreading, coordination, regulatory, packaging, and project management in consumer health, pharma, or medical devices.
• Strong knowledge of global regulatory requirements for labeling and packaging.
• Proven ability to manage multiple projects and lead cross-functional teams in deadline-driven environments.
• Hands-on experience with PLM/electronic artwork systems (Agile, GLAMS, Loftware, Veraciti, Veeva).
• Expertise in Adobe Creative Suite (Illustrator, InDesign, Photoshop, Acrobat Pro).
• Pre-press and print know-how: CMYK, Pantone, dielines, bleed, trapping, overprint, color management.
• Skilled in proofreading tools (TVT, GlobalVision, InformCC) and regulatory content validation.
• Six Sigma Green Belt (or equivalent continuous improvement experience) & lean principles application; PMP a plus.
• Excellent communication, stakeholder management, problem-solving, and organizational skills.

Nice to Have

• Experience working with printers and printing environments.
• Familiarity with APAC market-specific regulatory nuances.
• Exposure to digital labeling, smart packaging, or artwork analytics.

Travel / Schedule

Occasional travel within APAC; flexibility for cross-time-zone global collaboration and office hours.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.