Customer Collaboration Planner

Customer Collaboration Planner

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Customer Collaboration Lead UKI

Location:

Europe/Middle East/Africa, United Kingdom, Reading, Berkshire

Work Location:

Hybrid

What you will do

Key Responsibilities:

Primary responsibilities include item and category management that spans across the collective Consumer segment and Customer Supply Chain. This customer facing position is accountable for Store In-Stocks, Event Management, Execution of New and Discontinued items, Reducing Waste, Reporting, and Analytics.

The role will use information acquired from the customer while applying Supply Chain planning information as input into Kenvue Demand construction process. Proficient use of the Customer’s data sharing tools combined with collaboration between the customer, customer development, and the demand planning team will be used to drive efficiencies.

Customer Level Forecasting

• Use Customer data and collaboration to develop a more robust forecasting model for turn and promotional volume

Customer Collaboration and Influence

• Build and manage relationships that will ultimately drive supply chain efficiency and business influence

• Lead Monthly/Quarterly collaboration with Customer and supply chain partners

Reducing Waste

• Eliminate “trapped” inventory within Customer’s Supply Chain

• Collaborate with internal Deliver partners to improve logistics, ordering and retail stock efficiencies

Qualifications

Experience and Skills:

• Proven background in customer service, forecasting, inventory management, supply chain management, logistics, sales or materials management is required

• Prior customer facing experience in sales or logistics is preferred

• Proficiency with MS Office Suite, specifically with MS Excel, MS PowerPoint is required. Experience with data visualization tools (Tableau/Power BI) are preferred. SAP experience is preferred.

• This position requires travel of up to 15% and overnight stays will be required for customer related visits.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.