Invoice to Cash Analyst - Collections (Bilingual)

Was wir tun

Bei Kenvue erkennen wir die außergewöhnliche Kraft der täglichen Pflege. Aufbauend auf über einem Jahrhundert Tradition und verwurzelt in der Wissenschaft, sind wir das Haus der ikonischen Marken - darunter NEUTROGENA®, AVEENO®, TYLENOL,® LISTERINE®, JOHNSON'S® und BAND-AID®, die Sie bereits kennen und lieben. Wissenschaft ist unsere Leidenschaft; Fürsorge ist unser Talent.

Wer wir sind

Unser globales Team besteht aus ~ 22.000 brillanten Mitarbeitern mit einer Arbeitsplatzkultur, in der jede Stimme zählt und jeder Beitrag geschätzt wird. Wir sind leidenschaftlich an Erkenntnissen interessiert, Innovation und dem Engagement, unseren Kunden die besten Produkte zu liefern. Mit Fachwissen und Einfühlungsvermögen bedeutet ein Kenvuer zu sein, die Macht zu haben, jeden Tag Millionen von Menschen zu beeinflussen. Wir stellen den Menschen an die erste Stelle, kümmern uns leidenschaftlich, gewinnen Vertrauen in der Wissenschaft und lösen Lösungen mit Mut – und haben brillante Möglichkeiten, die auf Sie warten! Gestalten Sie mit uns unsere Zukunft – und Ihre. Für weitere Informationen, klicken Sie auf hier.

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Was Sie tun werden

Kenvue is recruiting for an Invoice to Cash Analyst to support its Invoice to Cash team, for Collections and Disputes/Deductions Management.  The role will be based in Metro Manila. As a member of this team, you will support daily operations while ensuring adherence to compliance and performance standards.

This is an exciting opportunity that will offer exclusive access to a network of financial professionals worldwide. This network will help you build on your current skills and explore opportunities to grow your career at Kenvue.

Within Kenvue’s Invoice to Cash team, we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reimagine business processes to become more effective, more efficient, and improve customer experience.

What You Will Do

Drive Operational Excellence

• Help execute against key KPIs and targets as set by the team manager

• Ensure all processes are compliant with internal and external audit requirements.

Collections Management Oversight

• Key activities inclusive of but not limited to:

  • Proactively manage assigned accounts through the invoice to cash cycle.

  • Serve as point of contact for inquiries, requests and issues related to invoice to cash for an assigned portfolio of customers.

  • Generate and review collections worklists for timely follow-ups to maximize cash flow.

  • Manage new customer setups and assign profiles to collections specialists.

  • Send correspondence and past due notices to maintain payment schedules.

Deductions/Dispute Management Oversight

• Key activities inclusive of but not limited to:

  • Identification of customer deductions

  • Collection of support documentation

  • Root cause analysis and deduction resolution

  • Process deduction adjustments and write-off balances

  • Reporting & Analytics

What We Are Looking For

Required Qualifications

• Bachelor’s degree in finance, accounting, or related field.

• Minimum 0-2 years of relevant Finance experience, preferably with exposure collections and deductions.

• Experience working in shared services or a global business services environment.

• Fluent in English and either Japanese or Thai, with strong communication skills and the ability to manage regional stakeholders effectively.

• Ability to work individually and in a team-oriented environment.

• A can-do attitude and ability to work on multiple tasks with minimal supervision.

• Ability to work under pressure with excellent problem-solving skills.

Desired Qualifications

• Proficiency in Microsoft Excel and accounting software.

• Strong team working and relationship building skills to collaborate effectively with colleagues and management.

• Proficiency in using computer applications including Microsoft Word, Excel, PowerPoint, Outlook; basic SAP skills desirable for efficient operations.

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