Invoice to Cash Senior Analyst

Was wir tun

Bei Kenvue erkennen wir die außergewöhnliche Kraft der täglichen Pflege. Aufbauend auf über einem Jahrhundert Tradition und verwurzelt in der Wissenschaft, sind wir das Haus der ikonischen Marken - darunter NEUTROGENA®, AVEENO®, TYLENOL,® LISTERINE®, JOHNSON'S® und BAND-AID®, die Sie bereits kennen und lieben. Wissenschaft ist unsere Leidenschaft; Fürsorge ist unser Talent.

Wer wir sind

Unser globales Team besteht aus ~ 22.000 brillanten Mitarbeitern mit einer Arbeitsplatzkultur, in der jede Stimme zählt und jeder Beitrag geschätzt wird. Wir sind leidenschaftlich an Erkenntnissen interessiert, Innovation und dem Engagement, unseren Kunden die besten Produkte zu liefern. Mit Fachwissen und Einfühlungsvermögen bedeutet ein Kenvuer zu sein, die Macht zu haben, jeden Tag Millionen von Menschen zu beeinflussen. Wir stellen den Menschen an die erste Stelle, kümmern uns leidenschaftlich, gewinnen Vertrauen in der Wissenschaft und lösen Lösungen mit Mut – und haben brillante Möglichkeiten, die auf Sie warten! Gestalten Sie mit uns unsere Zukunft – und Ihre. Für weitere Informationen, klicken Sie auf hier.

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Was Sie tun werden

Position: Invoice to Cash Senior Analyst

Location: Bengaluru
Work Arrangement: Hybrid
Reports to: Invoice to Cash Senior Team Lead

Role Overview

The Invoice to Cash Senior Analyst will manage the end-to-end Invoice-to-Cash cycle for Thailand.

Key Responsibilities

• Manage end-to-end collections for Thailand, ensuring payments are received on time, and collection targets are met.
• Review AR ageing regularly, prioritize overdue accounts based on value and risk, and take appropriate collection actions.
• Contact customers through emails, calls, statements of account, and dunning notices to follow up on overdue invoices and secure payment commitments.
• Maintain accurate and timely collection records, including customer responses, payment commitments, dispute details, and follow-up actions, and prepare reliable AR forecasts.
• Provide input for credit assessments and manage sales order holds and releases.
• Investigate and resolve disputes, deductions, short payments, claims, missing invoices, and account discrepancies in collaboration with customers and cross-functional stakeholders.
• Perform customer account reconciliations and provide statements of account, invoice copies, credit notes, payment details, and other supporting documents as required.
• Prepare multiple reports and conduct periodic customer account reviews with internal stakeholders to discuss overdue balances, disputes, payment commitments, and required actions.
• Support write-off proposals, month-end closing, audits through accurate analysis and supporting documentation.
• Maintain SOPs, process documentation, and escalation matrices; support team training and issue resolution; and contribute to automation, standardization, and continuous improvement.
• Perform other collection and Invoice to Cash activities as required.

Required Education:

Bachelor’s degree in finance, Accounting, Business Administration, Commerce, or a related field preferred. Candidates from other disciplines may be considered with at least five years of relevant experience in Collections or Accounts Receivable.

Required Experience and Skills

• 3 to 5 years of relevant experience, preferably in Collections and Accounts Receivable.
• Strong knowledge of AR ageing, DSO, account reconciliation, deductions, write-offs, credit risk, and collection processes.
• Proficiency in Thai and English, including written and verbal business communication.
• Hands-on experience with SAP and advanced Microsoft Excel.
• A process-improvement mindset with the ability to identify opportunities for automation, standardization, and operational efficiency.
• Ability to work independently with an ownership mindset, communicate effectively with stakeholders, manage multiple priorities, adapt to changing business needs, and meet deadlines under pressure.
• Strong attention to detail and a commitment to accuracy, integrity, and compliance
• Strong analytical and reporting skills, with the ability to identify trends and provide actionable insights.
• Experience in the consumer health, pharmaceutical, or FMCG industry is an advantage.

Work Schedule:

• APAC business hours (6:30 AM to 3:30 PM India)

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