ITC Collection Analyst - Portuguese Language

Was wir tun

Bei Kenvue erkennen wir die außergewöhnliche Kraft der täglichen Pflege. Aufbauend auf über einem Jahrhundert Tradition und verwurzelt in der Wissenschaft, sind wir das Haus der ikonischen Marken - darunter NEUTROGENA®, AVEENO®, TYLENOL,® LISTERINE®, JOHNSON'S® und BAND-AID®, die Sie bereits kennen und lieben. Wissenschaft ist unsere Leidenschaft; Fürsorge ist unser Talent.

Wer wir sind

Unser globales Team besteht aus ~ 22.000 brillanten Mitarbeitern mit einer Arbeitsplatzkultur, in der jede Stimme zählt und jeder Beitrag geschätzt wird. Wir sind leidenschaftlich an Erkenntnissen interessiert, Innovation und dem Engagement, unseren Kunden die besten Produkte zu liefern. Mit Fachwissen und Einfühlungsvermögen bedeutet ein Kenvuer zu sein, die Macht zu haben, jeden Tag Millionen von Menschen zu beeinflussen. Wir stellen den Menschen an die erste Stelle, kümmern uns leidenschaftlich, gewinnen Vertrauen in der Wissenschaft und lösen Lösungen mit Mut – und haben brillante Möglichkeiten, die auf Sie warten! Gestalten Sie mit uns unsere Zukunft – und Ihre. Für weitere Informationen, klicken Sie auf hier.

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Was Sie tun werden

Who we are?

At Kenvue, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® —are category leaders trusted by millions of consumers who use our products to improve their daily lives.  Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes.

What will you do?

The ITC Collection Analyst is responsible for control and monitor on collection management process to ensure that the performance will be meet with KPI, and support for regional/global project if necessary.

Key Responsibilities

• Managing the collection function and follow-up outstanding balances of customers’ accounts.
• Timely tracking, act and follow up on collections, claims, and dispute resolving process to resolution owners.
• Proactively identify, rectify and follow-up errors and resolve complex or critical process issues which go beyond AR team member’s capabilities. Supports any queries, issues or escalation raised.
• Account reconciliation, researching and resolving disputes and deductions that would otherwise delay or prevent payment of accounts receivable.
• Follow up on unidentified and unapplied cash receipt in collaboration with the cash application team /customers as per defined procedures.
• Assist in the generation and preparation of monthly/quarterly reports in local and regional level
• Develop, build, and enhance relationships with stakeholders including and not limited to customers, cash application team, commercial team, BUF, customer service team, tax, etc.
• Assist in audit and legal compliance as required both internal and external audit.
• Focus on driving stable AR management to enable to have strong cashflows.
• Has the leadership skills to take lead in the discussion of accounts handled during BS review with various stakeholders.
• Perform other work-related duties as assigned such as ad hoc requests/projects and continuous improvement activities. 

Required Qualifications

• Excellent command of Portuguese ( spoken and written) at native-level fluency and also fluency in English
• Bachelor’s Degree of Accountancy or any business course
• Should have at least minimum of 2-3 years professional work experience in AR Collections preferably in a large multinational corporation or BPO company.
• Excellent communication skills both oral and written with good communication skills with various stakeholders.
• Proficient in Microsoft Office Excel, Powerpoint and ERP SAP System.
• Should have continuous improvement mindset.
• Prioritization skill and task management
• Strong analytical skills with problem solving skills to manage with difficult situations using own judgment and sense of initiative.
• Flexible, hardworking, team-player and can work under pressure and with minimum supervision.
• Strong time management and commitment
• Has leadership skills and has critical thinking.

What’s in it for you?

• Competitive Benefit Package
• Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!
• Learning & Development Opportunities
• Employee Resource Groups 
• This list could vary based on location/region

Kenvue is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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