Senior Customer Development Manager

Was wir tun

Bei Kenvue erkennen wir die außergewöhnliche Kraft der täglichen Pflege. Aufbauend auf über einem Jahrhundert Tradition und verwurzelt in der Wissenschaft, sind wir das Haus der ikonischen Marken - darunter NEUTROGENA®, AVEENO®, TYLENOL,® LISTERINE®, JOHNSON'S® und BAND-AID®, die Sie bereits kennen und lieben. Wissenschaft ist unsere Leidenschaft; Fürsorge ist unser Talent.

Wer wir sind

Unser globales Team besteht aus ~ 22.000 brillanten Mitarbeitern mit einer Arbeitsplatzkultur, in der jede Stimme zählt und jeder Beitrag geschätzt wird. Wir sind leidenschaftlich an Erkenntnissen interessiert, Innovation und dem Engagement, unseren Kunden die besten Produkte zu liefern. Mit Fachwissen und Einfühlungsvermögen bedeutet ein Kenvuer zu sein, die Macht zu haben, jeden Tag Millionen von Menschen zu beeinflussen. Wir stellen den Menschen an die erste Stelle, kümmern uns leidenschaftlich, gewinnen Vertrauen in der Wissenschaft und lösen Lösungen mit Mut – und haben brillante Möglichkeiten, die auf Sie warten! Gestalten Sie mit uns unsere Zukunft – und Ihre. Für weitere Informationen, klicken Sie auf hier.

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Was Sie tun werden

The Senior Customer Development Manager is responsible for building and expanding long-term partnership with group of key customers by continuously proposing solutions and plans that meet their objectives. To do so, you’ll develop a keen understanding of our product categories and markets. In this dynamic position, you'll be at the forefront of crafting and realising joint business plans, balancing customer success with our own growth. Your dedication to enriching customer journey and driving sales will see you thriving in a culture committed to commercial excellence and innovation

Key Responsibilities

• Understand key strategic customers to develop and deliver joint business growth plans and build strong pipeline opportunities

• Identify and maximize key customers’ product mix to deliver healthy and profitable growth

• Negotiate effectively (e.g. value proposition, marketing support, product offers) to maximise ROI

• Develop robust, strategic relationships with key partners, crafting joint business plans that encompass range, pricing, and promotions

• Work in close partnership with Marketing, Shopper Marketing to develop plans to drive category / business plans; work with field sales to manage customer as key stakeholder

• Developing promotional strategy in customers, and promotional execution (including trade budget management, range and space optimisation)

• Overall Continuous improvement - identifying opportunities for efficiency and profitability and overall improvement in the management of categories

• Take full ownership of the strategic plan for your account, driving sales and managing the profit and loss elements, aligning with the broader company goals.

• Lead forecast planning in unison with finance and supply teams to provide stellar customer service and financial consistency.

• Lead customer negotiations, representing Kenvue’s commercial interests and value-based trading terms effectively.

• Work towards continuous enhancement of category management, improving efficiency and profitability.

What We Are Looking For

Required Qualifications

• Bachelor’s degree or equivalent in Business Administration or a related field or a related field.

• At least 5-10 years’ in managing national account sales within FMCG or related consumer-focused markets.

• Strong commercial insight, and astute P&L management with the capability to develop and execute strategic sales plans.

• Additional functional experience, preferably in Marketing, Trade Marketing and/or Retail is an advantage

• Proven track record in Sales Management with major retailers

• Results oriented, entrepreneurial and self-motivating.

• Tenacious and resilient, driven to achieve even when faced with obstacles

• Strong communication skills, both written and oral (in English) with at least one other language preferred

• Analytical skills with ability to develop strategies, tactics and measurable implementation.

• A diverse range of influencing styles and techniques at your disposal, with evidence of their effective application in past roles.

Who Are You?

• Known for your strategic insight and a practical approach to problem-solving, you're ready to turn challenges into opportunities

• Have genuine passion for customer service, with the ability to build trusting, collaborative, and mutually beneficial relationships

• Exceptional communication skills, with a consultative approach to influencing others using compelling facts and data.

• Proven ability to develop and execute strategic sales and business plans.

• Good business acumen, creative thinking, and problem-solving abilities.

• Independent, high integrity, self-motivated, adaptable, and results oriented.

• Ability to work under pressure, meet deadlines, and maintain a positive outlook.

• A dynamic and proactive team player.

What’s In It For You

• Competitive Benefit Package

• Paid Company Holidays, Paid Vacation, Volunteer Time & More!

• Learning & Development Opportunities

• Employee Resource Groups 

Kenvue is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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