Sr Manager Customer Logistics

Was wir tun

Bei Kenvue erkennen wir die außergewöhnliche Kraft der täglichen Pflege. Aufbauend auf über einem Jahrhundert Tradition und verwurzelt in der Wissenschaft, sind wir das Haus der ikonischen Marken - darunter NEUTROGENA®, AVEENO®, TYLENOL,® LISTERINE®, JOHNSON'S® und BAND-AID®, die Sie bereits kennen und lieben. Wissenschaft ist unsere Leidenschaft; Fürsorge ist unser Talent.

Wer wir sind

Unser globales Team besteht aus ~ 22.000 brillanten Mitarbeitern mit einer Arbeitsplatzkultur, in der jede Stimme zählt und jeder Beitrag geschätzt wird. Wir sind leidenschaftlich an Erkenntnissen interessiert, Innovation und dem Engagement, unseren Kunden die besten Produkte zu liefern. Mit Fachwissen und Einfühlungsvermögen bedeutet ein Kenvuer zu sein, die Macht zu haben, jeden Tag Millionen von Menschen zu beeinflussen. Wir stellen den Menschen an die erste Stelle, kümmern uns leidenschaftlich, gewinnen Vertrauen in der Wissenschaft und lösen Lösungen mit Mut – und haben brillante Möglichkeiten, die auf Sie warten! Gestalten Sie mit uns unsere Zukunft – und Ihre. Für weitere Informationen, klicken Sie auf hier.

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Was Sie tun werden

The Senior Manager, Customer Logistics will lead and supervise a diverse team of Senior Analysts and Analysts focused on Collaborative Forecasting Planning and Replenishment (CPFR) activities with customers. This role involves the development and implementation of account-specific joint business plans, aimed at enhancing logistical efficiencies and ensuring on-time, in-full (OTIF) delivery and improving Retail In-Stock (RIS) metrics.

The successful candidate will collaborate closely with internal supply chain operations to drive improvements across multiple franchises, ensuring end-to-end accountability. They will play a crucial role in supporting sales initiatives that enhance collaborative topline growth and forecast accuracy. Additionally, the Senior Manager will cultivate customer relationships across various management levels and functional areas—including replenishment, merchandising, logistics, accounts payable, and sales—developing tailored strategies and tactics for customer-specific improvements.

Key Responsibilities

• Lead end-to-end logistics activities across the customer base, including functional responsibilities such as CPFR, Order Management and Customer Logistics with indirect matrix responsibility to the revenue center of excellence.
• Study and measure delivery processes and performance; drive alignment to enhance and harmonize at both the tactical and strategic levels. Develop strategic plans to drive ongoing improvements in service, supply, delivery and efficiency, as well as creative and innovative uses of process and technology.
• Be a driven leader with strong communications and analytical skills, with the ability to breakdown data for delivery to various audiences and possess the ability to influence and constructively challenge cross-functional project teams and business partners
• Develop, implement and manage internal and external partnerships. Required to work within a matrix structure to influence their indirect responsibilities across distribution, transportation, planning, trade customization and sales.
• Own the customer relationship and penetration strategy.
• Drive collaborative efforts to optimize efficiencies as well as to ensure our end customer is enabled to purchase our product every day, nurturing strong and productive relationships at various levels at retail customers.
• Key Performance Indicators for this role include improved service (RIS and OTIF-D), efficient ordering (Order Blocks/Touches), inventory optimization (Days of Supply), and improved logistics efficiencies (Cost to Deliver). Secondary indicators will be Deliver Enabled Value and overall customer P&L influence.

What we are looking for

Required Qualifications

• Bachelor’s degree required, ideally with a focus in Supply Chain, Business or related fields.
• Minimum of eight (8) years of relevant work experience in customer service, forecasting, inventory management, supply chain management, logistics or materials management is required.
• Experience working on cross-functional and remote teams.
• End-to-end supply chain experience and/or commercial customer experience.
• Proficiency with MS Office Suite, specifically with MS Excel and MS PowerPoint.
• Previous experience in retail customers and strong understanding of retail logistics.
• Proven people management skills, with a track record of developing and motivating diverse teams.
• Ability to influence and build relationships within the commercial organization and with key customer stakeholders.
• Strong analytical and communication skills, with the ability to present data-driven insights and craft compelling narratives for diverse audiences.
• Demonstrated ability to develop and implement strategies that drive collaborative forecasting, planning, and replenishment initiatives.

Desired Qualifications

• Advanced degree or focused degree in Supply Chain Management, Business or related fields
• Minimum of two (2) years of people management experience
• Experience with Fast-Moving Consumer Goods Supply Chain, particularly in a leadership capacity
• Experience in SAP
• Experience with Six Sigma/Process Tools, Training or Certification

Was haben Sie davon

Dies berücksichtigt eine Reihe von Faktoren, darunter den Arbeitsort, die Fähigkeiten des Kandidaten, die Erfahrung, das Bildungsniveau und die andere berufsbezogene Faktoren.

Kenvue ist stolz darauf, ein Arbeitgeber für Chancengleichheit zu sein. Alle qualifizierten Bewerber werden unabhängig von Rasse, Hautfarbe, Religion, Geschlecht, sexueller Orientierung, Geschlechtsidentität, Alter, nationaler Herkunft oder geschütztem Veteranenstatus für eine Beschäftigung in Betracht gezogen und nicht aufgrund von Behinderung diskriminiert.