Digital Workplace Unified Endpoint Management (UEM) - Intune Architect / Engineer

Digital Workplace Unified Endpoint Management (UEM) - Intune Architect / Engineer

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Product Senior Manager Compute

Location:

Asia Pacific, India, Karnataka, Bangalore

Work Location:

Hybrid

What you will do

This position reports into the Product Senior Manager Compute (EUC) and is based in GCC, Banaglore.

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made up with 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Reports to: Product Senior Manager Compute (EUC) Location: GCC, Banaglore Travel: 10%

What you will do

The Digital Workplace UEM Architect / Engineer is responsible for managing the end-user device environment regionally. They work closely with internal business partners, IT, operations, and key cross-functional partners. Their primary responsibilities include maintaining and managing the UEM environment with continuous improvement and optimizing processes and systems to ensure employees have a seamless Digital Workplace experience.

Key Responsibilities:

· Architect, engineering, design & deliver customer solutions in line with best practices and global standards.

· Analyzing existing IT infrastructure to develop and plan an endpoint management strategy.

· Drive and support service creations, improvement, efficiency and risk management for their respective services end to end.

· Responsible for service innovation and evolution to support customer and organizational growth & success.

· Interact with clients and our stakeholder management teams to deliver the desired solution.

· Coordinate and ensure core services are delivered to the desired standard.

· Maintains weekly client critical indicators and project list on a weekly basis.

What we are looking for

Required Qualifications:

· Strong understanding of unified endpoint management concepts, including device provisioning, software distribution, patch management, and security hardening.

· Minimum of 5 - 7 years of experience in administrating, maintaining, and monitoring Microsoft Unified Endpoint Manager (including Azure Active Directory and UEM Configurations and Policies) systems in an enterprise environment.

· Must have solid knowledge and understanding of UEM managed client hardware / software) including but not limited to installing, configuring, maintaining, optimizing, and supporting these clients.

· Knowledge and experience in enterprise-level LAN management, systems configuration, network directories, domain name services, authentication, email, security and backup functions.

· Design and deploy Windows 11 provisioning workflows using Intune, Autopilot, ESP, and dynamic provisioning techniques.

· Ensure seamless integration with Microsoft 365 services, including Defender for Endpoint, Conditional Access, and Autopilot.

· Minimum 3 - 5 years in design and implementation of large-scale end user device management systems.

· Associate degree or 4 years equivalent education.

· Advanced experience with Word, Excel, Visio, PowerPoint, Swim Lanes, Pivot Charts.

· 2-years’ experience with cloud and network topologies.

· Extensive written and oral communication skills (English).

Desired Qualifications:

· Working knowledge, experience and ability to design and implement end user device management systems based on:

· 5 or more years of experience in supporting Windows desktop and mobile devices in an enterprise infrastructure.

· 5 – 7 years supporting Microsoft Configuration Manager and Microsoft Unified Endpoint Manager

· Minimum of 2 -5 years’ experience with Azure Active Directory and Legacy Active Directory

· Proficient with PowerShell, Azure Command Line, Azure Administration Portal

· Strong understanding of Azure Active Directory and Unified Endpoint Management configuration policies

· Proficient on implementing policies and configuration for Android and iOS devices based on Microsoft Unified Endpoint Manager solutions

· Co-management service (SCCM co-managed)

· Experience with ServiceNow ITSM

· Windows Application lifecycle management and packaging

· Clear understanding of Mobile application protection for iOS and Android devices

· Understanding of automation technologies related to cloud provisioning, instance optimization, cost modeling and cost management.

· Understanding of authentication processes including MFA / Conditional Access, Service Principals, Azure Active Directory synchronization

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.