Director, Customer Development - CVS

Director, Customer Development - CVS

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Senior Director Customer Development CVS

Location:

North America, United States, Rhode Island, Cumberland

Work Location:

Hybrid

What you will do

This position is based in Cumberland, RI, or any of Kenvue's CFT offices. Remote work options may be considered on a case-by-case basis if approved by the Company.

The Director of Customer Development, CVS is responsible for directing the development and servicing of CVS to achieve business sales objectives. You will build relationships with key contacts, report results against forecasts, and ensure business plan objectives are met:

Key Responsibilities

• Develop and execute strategic plans to drive growth and profitability at CVS

• Lead cross-functional teams to develop innovative marketing campaigns and promotions tailored to the unique needs of CVS

• Identify and capitalize on emerging trends and opportunities for Kenvue within CVS to stay ahead of competitors

• Collaborate with key stakeholders to optimize product assortment and pricing strategies for Kenvue at CVS

• Drive continuous improvement initiatives to enhance operational efficiency and customer satisfaction for Kenvue at CVS

• Lead and oversee the development and servicing of key customer contacts to achieve business sales objectives in alignment with senior management

• Build and maintain strong relationships with key contacts to streamline the sales process and drive business growth

• Analyze sales results against forecasts and make necessary adjustments to ensure business plan objectives are met

• Manage and approve department budget to ensure financial goals are met

• Monitor department progress and initiate corrective action when necessary to drive sales performance

• Present periodic sales reports to senior management with proposed plan changes for continuous improvement

• Provide coaching and guidance to high-level customer development executives to enhance their performance

Abilities

• Ability to work effectively within a fast-paced, complex matrix, changing environment.

• Ability to influence decision-makers up and down two or more levels, with and without direct authority, to ensure a fully aligned customer/category/company business plan.

• Ability to effectively communicate and collaborate across all functions in the organization. Strong presentation skills and ability to tailor skills and presentation style to a variety of key decision makers.

• Ability to devise and deliver persuasive presentations, based on data-driven insights and facts, to gain support for business strategies and/or initiatives.

What we are looking for

Required Qualifications

• Minimum of 10-12 years of experience in a related role within the retail industry, with a proven track record of success in driving growth and profitability

• University/Bachelors Degree or Equivalent in Business Administration, Marketing, or related field

• Minimum of 10-12 years of proven working experience in sales and business development

• Strong understanding of sales incentives and commission structures

• Experience in budget management and financial planning

Desired Qualifications

• Experience in managing national/key accounts and achieving business sales objectives

• Strong leadership skills with the ability to inspire and motivate cross-functional teams to achieve strategic objectives

• Excellent analytical and problem-solving abilities to make data-driven decisions and drive business results

• Excellent communication and interpersonal skills to build relationships with key customers

• Ability to analyze sales data and make strategic decisions to drive business growth

• Knowledge of sales performance metrics and ability to optimize sales team performance

• Strong leadership skills to coach and mentor high-level sales executives

• Ability to adapt to changing market trends and implement new strategies for sales growth

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What’s in it for you

$190,825.00 - $269,400.00

This takes into account a number of factors including work location, the candidate’s skills, experience, education level & other job-related factors.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.