Director Customer Strategy and Channel Activation- Oral Care

Director Customer Strategy and Channel Activation- Oral Care

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Sr. Director, Customer Strategy & CA

Location:

North America, United States, New Jersey, Summit

Work Location:

Fully Onsite

What you will do

The Director, Customer Strategy and Channel Activation – Oral Care is responsible for defining and directing the sales strategy of the organization, creating opportunities, evaluating investment decisions, and building strong relationships with key leaders and partners:

Key Responsibilities

• Develop and execute innovative customer strategies to drive channel activation and engagement
• Lead cross-functional teams to deliver impactful customer experiences
• Utilize data-driven insights to optimize channel performance and customer interactions
• Collaborate with marketing and sales teams to align customer strategy with business objectives
• Stay current on industry trends and best practices to continuously enhance customer strategy
• Develop and execute innovative customer strategy and channel activation plans in alignment with organizational goals
• Lead the identification of market opportunities and differentiation strategies to drive sales efficiency
• Analyze and optimize investment decisions to maximize sales strategy effectiveness and influence P&L performance
• Collaborate with key stakeholders to build strong relationships and drive business growth
• Support strategic retailer partnerships through added value joint business planning
• Provide mentorship and guidance to the management team to enhance their leadership skills

What we are looking for

Required Qualifications

• Minimum of 10 years of experience in customer strategy and channel activation or related field
• University/Bachelors Degree or Equivalent in Business or related field
• Proven track record of successfully developing and implementing customer strategies
• Strong analytical skills with the ability to interpret data and drive insights

Desired Qualifications

• Experience in the Consumer-Packaged Goods industry is highly preferred
• Demonstrated ability to work in cross-market or international environments
• Strong financial acumen with expertise in business planning, budgeting, and P&L analysis
• Strategic thinker with exceptional attention to detail and communication skills
• Ability to influence and collaborate effectively with internal and external stakeholders
• Proficiency in utilizing technology to drive competitive advantage
• Adaptability and resilience in navigating unstructured and ambiguous business environments
• Excellent communication and leadership abilities to effectively collaborate with cross-functional team

The role is based at Summit, NJ or a Kenvue customer field office.  Remote work options may be considered on a case-by-case basis and if approved by the company.  

What’s in it for you

$183,175.00 - $258,600.00

This takes into account a number of factors including work location, the candidate’s skills, experience, education level & other job-related factors.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.