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eCommerce Key Account Manager

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Job ID:
2507036102W
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Kenvue is currently recruiting for a:

E-commerce Key Account Manager

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Interim Head of Nordics

Location:

Europe/Middle East/Africa, Sweden, Stockholm, Solna

Work Location:

Hybrid

What you will do

Kenvue is currently recruiting for:

               

Amazon eCommerce Key Account Manager

This position reports into Magnus Tegstrom and is based at Solna, Sweden.

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who we are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours. For more information, click here.

               

Role reports to: Magnus Tegstrom

Location: Solna, Sweden

Travel %:

What you will do

Kenvue are seeking a motivated and driven high-performing individual to join our growing Nordics eCommerce team as eCommerce Key account Manager, primarily to accelerate the Amazon business, as well as unlocking further growth opportunities with accounts such as Lycos, Boost, Etam.  Reporting into the head of Nordics, the primary objective of the eCommerce CDM role is to support delivery of customer revenue targets by driving increased eCommerce sales and winning share across all categories Kenvue play in. You will lead the execution of customer sales and marketing programs and have ownership of the customer relationships. This will include influencing & executing shopper strategies, driving assortment, pricing, operational set-up as well as leading customer negotiations and annual business plans. Youl will also work very closely with the Kenvue EMEA ecommerce team as part of the Amazon Pan EU model, being the key voice for what Sweden needs to win with Amazon as well as sharing learnings to continue to raise the bar.

Key Responsibilities

  • Internally & externally, the day-to-day lead and owner for your business with responsibilities including:
    • Full accurate forecasting and P&L ownership for Amazon & other accounts, delivering on specified business targets (sales, spend and profit targets - INS, TCI, NTS, Net GP)
    • Collaborate with squads, digital teams, EMEA/NE ecom teams, media agencies and commercial strategy teams to identify and execute eCommerce opportunities, keeping the business informed of any progress/challenges and support needed
    • Ensure we have an ‘outside in’ lens on the business looking at competitor activities in the eCommerce channel and in your account. 
    • Support eCommerce customer service teams and supply chain to ensure processes are operating efficiently, especially important for the scaling of the Amazon business
    • Prioritise commercial fundamentals including Spike & core range recommendations to drive sustainable topline and bottom line growth.
    • Lazer focus on the digital shelf – to ensure PDP content is compelling to accelerate conversion
    • Designing and executing great business plans including negotiating the implementation
    • Build and lead promotional activities in line with Kenvue corporate guidelines
    • Analyse channel performance, and create plans to optimize top and bottom-line
    • Identify share of voice opportunities to drive market out-performance
    • Execute an aligned commercial & media plan with priority focus on winning search
    • Drive excellence in execution of innovation and integrated brand campaigns, ensuring brand visibility and optimising customer engagement
    • Develop share winning plans through eventing
    • Propose and pilot new e-commerce tactics such as bundling, subscription models, or loyalty programs to drive engagement
    • Building positive relationships with your key contacts/buyers
    • Stay informed about industry trends and best practices, especially within FMCG e-commerce, health, and beauty sectors

What we are looking for

Required Qualifications

  • Progressive experience in Key account & eCommerce key account management or related sales
  • Bachelor's degree in Business Administration or related field
  • Proven track record of driving sales and exceeding targets in an eCommerce environment
  • Strong negotiation and communication skills – with focus on strong story telling
  • Demonstrates a growth mindset, bold ambition and willingness to challenge the status quo.

Desired Qualifications

  • Proven track record of successfully managing key accounts and driving sales growth
  • Strategic thinker with the ability to analyze market data and develop actionable insights
  • Highly organized and detail-oriented with a focus on achieving results
  • Ability to work independently and collaboratively in a fast-paced environment
  • Proficiency in Microsoft Office suite and CRM software for sales tracking and reporting
  • Entrepreneurial mindset with a proactive approach to problem-solving
  • Team player with a strong sense of accountability and drive for success

What’s in it for you

  • Paid Company Holidays, Paid Vacation, Volunteer Time & More!        
  • Learning & Development Opportunities        
  • Kenvuer Impact Networks        
  • This list could vary based on location/region

               

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.