Enterprise Specialist REDWOOD RunMyJobs

Enterprise Specialist REDWOOD RunMyJobs

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Enterprise Applications Lead

Location:

Asia Pacific, India, Karnataka, Bangalore

Work Location:

Fully Onsite

What you will do

Key Responsibilities

- Provide operational support for Redwood batch scheduling platform, ensuring successful execution of batch jobs and workflows.

- Monitor daily batch job processing, identify failures, and perform troubleshooting and resolution.

- Manage job scheduling, dependencies, and workflow automation within Redwood.

- Perform incident management and root cause analysis for batch failures and system issues.

- Collaborate with SAP, application, and infrastructure teams to resolve batch-related issues.

- Support job scheduling requests, modifications, and enhancements from application teams.

- Ensure SLA compliance for batch processing and issue resolution.

- Maintain documentation for batch schedules, workflows, and operational procedures.

- Assist with batch performance optimization and capacity planning.

- Support platform upgrades, patching, and configuration updates for the Redwood environment.

Required Qualifications

- Bachelor’s degree in Computer Science, Information Systems, or related field.

- 4–8 years of experience in batch scheduling or workload automation support.

- Hands-on experience with Redwood RunMyJobs or Redwood workload automation platform.

- Experience supporting enterprise batch processes integrated with SAP environments.

- Strong troubleshooting skills for batch failures, dependencies, and scheduling conflicts.

- Knowledge of job scheduling concepts, workflow orchestration, and automation frameworks.

- Experience working in production support environments with incident management processes.

Preferred Qualifications

- Experience with SAP batch job scheduling and integration with Redwood.

- Familiarity with Unix/Linux scripting or automation scripts.

- Knowledge of enterprise monitoring tools and IT operations processes.

- Experience working with ticketing systems such as ServiceNow.

- Understanding of ITIL processes and operational best practices.

Key Competencies

- Strong problem-solving and troubleshooting skills

- Attention to detail in batch scheduling and job monitoring

- Ability to work in a 24x7 support or on-call environment if required

- Strong communication and collaboration with cross-functional teams

- Ability to manage multiple operational priorities in a fast-paced environment

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.