Customer Support Specialist

Customer Support Specialist

Lo que hacemos

En Kenvue, nos damos cuenta del extraordinario poder del cuidado diario. Sobre la base de más de un siglo de herencia y arraigados en la ciencia, somos el hogar de marcas icónicas, incluidas NEUTROGENA®, AVEENO,® TYLENOL,® LISTERINE,® JOHNSON'S® y BAND-AID® que ya conoces y amas. La ciencia es nuestra pasión; El cuidado es nuestro talento.

Quiénes somos

Nuestro equipo global está formado por ~ 22.000 personas brillantes con una cultura laboral en la que cada voz importa y cada contribución es apreciada. Nos apasionan las ideas, innovación y comprometidos con la entrega de los mejores productos a nuestros clientes. Con experiencia y empatía, ser un Kenvuer significa tener el poder de impactar a millones de personas todos los días. Ponemos a las personas en primer lugar, nos preocupamos ferozmente, nos ganamos la confianza de la ciencia y resolvemos con coraje, ¡y tenemos oportunidades brillantes esperándote! Únase a nosotros para dar forma a nuestro futuro y al suyo. Para obtener más información, haga clic en aquí.

Role reports to:

Customer Support Supervisor

Ubicación:

Europe/Middle East/Africa, Portugal, Porto, Porto

Lugar de trabajo:

Híbrido

What will you

As a Customer Support Specialist, you will play a key role in supporting the financial health and integrity of the company by maintaining and ensuring compliance with rebate and promotion programs. This position is essential for financial reporting and budgeting, contributing to the overall financial performance and compliance of the organization.

Key Responsibilities

Rebate and Promotion Maintenance:

• Manage and maintain rebate and promotion programs, ensuring they are accurately recorded and tracked.

• Ensure accurate identification and booking of customers’ invoices.

• Conduct regular audits and reviews to identify and mitigate financial risks.

Compliance:

• Ensure all financial activities related to rebates, promotions, and sales commissions comply with internal policies and external regulations.

• Conduct regular audits and reviews to identify and mitigate financial risks.

Team Collaboration:

• Collaborate with cross-functional teams, including sales, finance, and management, to ensure a seamless financial process.

• Participate in team meetings and training sessions to stay updated on company policies and procedures.

What we are looking for

Required Qualifications

• Bachelor’s degree in Business Administration, Finance, Economics, or a related field

• At least 2 years of experience in commercial finance

• Fluent in English and Spanish, both written and spoken (role focused on Portugal)

• Background in finance, accounting, or related fields is highly preferred

• Advanced proficiency in SAP, Excel and TPM systems.

• Strong problem-solving skills to address financial discrepancies and operational issues.

• Ability to think critically and make informed decisions.

• High level of attention to detail to ensure accuracy in financial calculations and reporting

• Ability to manage multiple tasks and deadlines effectively.

What’s in it for you

• Competitive Benefit Package

• Health insurance

• Life insurance

• Pension Plan

• Flexible work police

• Learning & Development Opportunities

Si usted es una persona con una discapacidad, consulte nuestra página de Disability Assistance para obtener información sobre cómo solicitar una adaptación.