Customs & Trade Operations Team Manager

Customs & Trade Operations Team Manager

Lo que hacemos

En Kenvue, nos damos cuenta del extraordinario poder del cuidado diario. Sobre la base de más de un siglo de herencia y arraigados en la ciencia, somos el hogar de marcas icónicas, incluidas NEUTROGENA®, AVEENO,® TYLENOL,® LISTERINE,® JOHNSON'S® y BAND-AID® que ya conoces y amas. La ciencia es nuestra pasión; El cuidado es nuestro talento.

Quiénes somos

Nuestro equipo global está formado por ~ 22.000 personas brillantes con una cultura laboral en la que cada voz importa y cada contribución es apreciada. Nos apasionan las ideas, innovación y comprometidos con la entrega de los mejores productos a nuestros clientes. Con experiencia y empatía, ser un Kenvuer significa tener el poder de impactar a millones de personas todos los días. Ponemos a las personas en primer lugar, nos preocupamos ferozmente, nos ganamos la confianza de la ciencia y resolvemos con coraje, ¡y tenemos oportunidades brillantes esperándote! Únase a nosotros para dar forma a nuestro futuro y al suyo. Para obtener más información, haga clic en aquí.

Role reports to:

Sr Manager NA Trade Compliance

Location:

North America, United States, New Jersey, Summit

Lugar de trabajo:

Híbrido

What will you

The Customs & Trade Operations Team Manager is responsible for overseeing the day-to-day operations of the North America (NA) Regional Customs and Trade Operations. This role demands comprehensive knowledge of customs regulations, import/export compliance, and the ability to collaborate effectively with various stakeholders, including government agencies. The manager must be capable of working independently, managing multiple priorities, and ensuring timely resolution of issues to support organizational goals.

This role plays a vital role in ensuring compliance with customs regulations and facilitating efficient trade operations. The ideal candidate will possess a blend of technical knowledge, analytical skills, and the ability to foster collaborative relationships across various departments and external partners:

Key Responsibilities

• Monitor and safeguard all NA related customs processes within the organization, ensuring compliance with all legal requirements.
• Establish strong relationships with internal planning teams to understand lead times for inbound orders and serve as the primary contact for product classification inquiries.
• Inform internal departments about new and revised customs documentation requirements to facilitate a smooth clearance process.
• Liaise with customs house brokers to ensure timely customs entry & resolution to exceptions.
• Communicate Effectively to Maintain open lines of communication with internal and external stakeholders, including FDA officers and service providers, as well as the distribution center network.
• Assist with post-entry audits and required actions (i.e., PSC), including responding to FDA Notices of Action.
• Oversee audits and investigations to ensure compliance with standards.
• Develop and maintain Standard Operating Procedures (SOPs) and Work Instructions relevant to customs and trade operations.
• Conduct risk evaluations to support trade compliance initiatives.
• Collaborate with logistics departments and global trade compliance teams to ensure seamless operations.
• Act as a lead in supporting global compliance projects and initiatives.
• Facilitate compliant import transactions for the U.S. and Canada.
• Help establish business plans and processes to address new regulations affecting imports for the U.S. and Canada.
• Manage a comprehensive database of product information to support compliance and operational needs.
• Provide reporting and analysis of import data as required.
• Development of TC Performance Management and KPI’s for internal partners, suppliers (internal & external), brokers, and carriers/forwarders.
• Lead and manage a team, providing guidance and support to ensure effective performance.

What we are looking for

Required Qualifications

• Bachelor's Degree required; MBA and/or Licensed Customs Broker (LCB) certification is a plus.
• Demonstrated experience in international trade, export management, logistics, or transport planning.
• Proven experience interacting with FDA and USDA regulations.
• Strong focus on achieving results, with a high level of personal accountability.
• Skilled in balancing urgent and important tasks efficiently through a strong ability to multitask and prioritize workload.
• Excellent written, verbal, and listening skills are essential for effective stakeholder engagement.
• Ability to thrive in a rapidly changing environment.
• Strong analytical capabilities to interpret, summarize, and present relevant data and findings.
• Meticulous approach to detail with a strong customer focus.
• Capacity to exercise sound judgment and make informed decisions.
• Ability to present in front of large groups and key stakeholders.
• Strong interpersonal and collaborative skills with the ability to work cross functionally and cross culturally between departments, external providers, and remote teams.
• Minimum intermediate-level proficiency in Excel

Desired Qualifications

• Strong proficiency with SAP, Microsoft Office, Data Analytics, and Power BI.

What's in it for you

$124,100.00 - $175,200.00

Esto tiene en cuenta una serie de factores que incluyen la ubicación del trabajo, las habilidades del candidato, la experiencia, el nivel de educación y otros factores relacionados con el trabajo.

Kenvue se enorgullece de ser un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo basada en el mérito sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, edad, origen nacional o estado de veterano protegido y no serán discriminados por motivos de discapacidad.