Director Customer Strategy Skin Health

Director Customer Strategy Skin Health

Lo que hacemos

En Kenvue, nos damos cuenta del extraordinario poder del cuidado diario. Sobre la base de más de un siglo de herencia y arraigados en la ciencia, somos el hogar de marcas icónicas, incluidas NEUTROGENA®, AVEENO,® TYLENOL,® LISTERINE,® JOHNSON'S® y BAND-AID® que ya conoces y amas. La ciencia es nuestra pasión; El cuidado es nuestro talento.

Quiénes somos

Nuestro equipo global está formado por ~ 22.000 personas brillantes con una cultura laboral en la que cada voz importa y cada contribución es apreciada. Nos apasionan las ideas, innovación y comprometidos con la entrega de los mejores productos a nuestros clientes. Con experiencia y empatía, ser un Kenvuer significa tener el poder de impactar a millones de personas todos los días. Ponemos a las personas en primer lugar, nos preocupamos ferozmente, nos ganamos la confianza de la ciencia y resolvemos con coraje, ¡y tenemos oportunidades brillantes esperándote! Únase a nosotros para dar forma a nuestro futuro y al suyo. Para obtener más información, haga clic en aquí.

Role reports to:

Sr. Director Customer Strategy Skin

Location:

North America, United States, New Jersey, Summit

Lugar de trabajo:

Híbrido

What will you

The Director of Customer Strategy develops customer-specific and channel activation plans based on category operating plans and customer priorities, ensuring consistent execution of 5P and category management fundamentals across brands and omnichannel retail. This role leads joint and annual business planning with strategic retailers, representing Kenvue’s interests to drive both in-store and online category growth. The Director provides marketplace insights for integrated business planning, shapes financial targets and resource allocations for customer negotiations, and influences marketing strategies with retailer and competitive insights. Responsible for leading a team, coaching talent, managing special projects, and communicating actionable data insights, this role also supports customer strategies and marketing trade priorities.

Key Responsibilities

• Collaborate with cross-functional teams to turn annual plans into national channel strategies.

• Partner with senior leaders to set targets and optimize trade funding by category and channel.

• Direct category plans, including launches and pricing, ensuring strong execution by teams and customers.

• Lead integrated business planning and align franchise and customer forecasts.

• Analyze omnichannel performance to recommend category investment opportunities or address risks.

• Support new products and retailer-specific initiatives with key customers and leadership.

• Guide the team in updating and sharing standard category strategies with field and cross-functional partners.

• Ensure retailer and online activation aligns with Kenvue standards and KPIs.

• Act as main contact for Customer Strategy leadership.

• Develop annual omnichannel plans in line with Kenvue’s three-year strategy and drive category leadership.

• Liaise between marketing and customer teams to implement best practices and new tools.

• Manage budgets to ensure profitable growth.

• Operate effectively in a fast-paced, complex environment.

• Influence stakeholders at all levels to align business plans.

• Communicate across functions, tailoring presentations for different audiences.

• Oversee project plan execution and analyze customer, shopper, and category study results.

• Deliver compelling, data-driven presentations to support business initiatives.

• Manage investments and resources for optimal outcomes.

• Identify risks, prioritize tasks, and coach team development.

What we are looking for

Required Qualifications

• A minimum of a Bachelor’s degree (minimum, four years).

• A minimum of 8 years’ experience in Consumer Sales with strong knowledge of consumer products industry, including brand strategies, competitive products, and channels.

• A minimum of 5 years of people management experience.

• Experience with financial business models, budgets, or P&L management.

• Experience with analytics, digital, and application of customer and consumer insights within a sales organization.

• Up to 25% of travel required.

Preferred Qualifications

• Leadership experience in Sales, Trade Marketing, Category Management, and Shopper Insights preferred.

• Proven track record of developing high-performing, multi-functional teams preferred.

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What's in it for you

$190,825.00 - $269,400.00

Esto tiene en cuenta una serie de factores que incluyen la ubicación del trabajo, las habilidades del candidato, la experiencia, el nivel de educación y otros factores relacionados con el trabajo.

Kenvue se enorgullece de ser un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo basada en el mérito sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, edad, origen nacional o estado de veterano protegido y no serán discriminados por motivos de discapacidad.