Sr. Account Manager (Shoppers Drug Mart)

The Sales Senior Account Manager is responsible for the development and achievement of Customer Business Plans and other key business objectives across a variety of performance indicators, including Net Trade Sales, Point of Sales (POS), Brand and Customer Share Growth, Trade Investment Management and Customer Profitability. You will achieve these objectives, by developing strong relationships with Key Account (customer) and internal business partners (e.g. Marketing, Supply Chain, Finance, Category Management, Shopper Marketing.) 

Key Responsibilities 

• Deliver against Business Plan KPI targets for assigned accounts, categories, and brands 

• Develop joint value business plans with customers that reflect the strategies and objectives for assigned brand and categories 

• Manage and negotiate key agreements with customer partners including promotion and merchandising planning, new product listing, pricing actions, Revenue Growth Management, distribution and customer trade investment management. 

• Utilize analytics and insights to drive sales growth, improve and increase trade investment return on investment, improve profitability, identify category development opportunities, improve and accelerate on shelf availability, review and assess inventory positions. 

• Manage assigned Customer Trade investment 

• Prepare comprehensive and accurate monthly Sales and Trade Investment customer forecasts and the latest estimates 

• Manage day to day operation of the business including managing customer requests, deduction management, ad hoc requests, and communication with customer and internal partners. 

What we are looking for 

Required Qualifications 

• A University degree is required, preferably in Business, Marketing or other related field. 

• A minimum of 3 to 5 years professional business experience in sales, marketing, customer development, business analytics, and/or category management experience is required. 

Desired Qualifications 

• Direct Shoppers Drug Mart experience strongly preferred

• Previous experience in CPG and retailer preferred. 

• Ability to prioritize and effectively balance multiple projects/initiatives. 

• Ability to interpret and communicate complex business data. 

• Strong digital literacy, including Copilot, MS Office Suite applications, sales database, and web applications.  

• Ability to manage trade investment and forecasting of a business. 

• Strong analytical skill set and the ability to pull out relevant data points to recognize trends and shape a business story. 

• Negotiation skills and leadership during joint planning business meetings externally 

• Ability to navigate an organization internally and externally developing relationships and moving past barriers. 

• Ability to work in a matrix environment where priorities change rapidly, and high complexity is evident. 

• Strong ability to work independently to identify business needs and opportunities. 

•  In-depth computer skills, with the ability to create, manipulate, revise, and modify data, documents, presentations, and spreadsheets is required