Digital Experience Lead

Digital Experience Lead

Ce que nous faisons

Chez Kenvue, nous réalisons le pouvoir extraordinaire des soins quotidiens. S'appuyant sur plus d'un siècle d'héritage et enraciné dans la science, nous sommes la maison de marques emblématiques - dont NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® et BAND-AID® que vous connaissez et aimez déjà. La science est notre passion ; Le soin est notre talent.

Qui nous sommes

Notre équipe mondiale est composée de ~ 22 000 personnes brillantes avec une culture d'entreprise où chaque voix compte et chaque contribution est appréciée. Nous sommes passionnés par les idées, l'innovation et l'engagement à fournir les meilleurs produits à nos clients. Avec de l'expertise et de l'empathie, être un Kenvuer signifie avoir le pouvoir d'avoir un impact sur des millions de personnes chaque jour. Nous donnons la priorité aux personnes, nous nous soucions farouchement, nous gagnons la confiance grâce à la science et nous résolvons les problèmes avec courage - et nous vous offrons de brillantes opportunités ! Joignez-vous à nous pour façonner notre avenir et le vôtre. Pour plus d'informations, cliquez sur ici.

Role relève à :

Digital Experience Owner

Lieu :

Asia Pacific, Philippines, National Capital, Paranaque

Lieu de travail :

Hybride

Ce que tu vas faire

The Digital Experience Product Lead is responsible for the digital product business design enhancements and defect management primarily for Workday Recruit and other People Function applications aligned in collaboration with internal business partners, IT, operations and key cross functional partners.  

Key Responsibilities

• Develop and execute innovative digital experience strategies and design in alignment with the company's overall goals and objectives.
• Drive business requirements for innovative People Function enabling technology solutions that will continuously improve the employee experience, reduce the cost to serve, and increase efficiency and effectiveness of service delivery 
• Drive continuous improvement solutions supported by employee insights; Conduct thorough research and analysis of customer behavior and experiences to inform digital experience design decisions.
• Collaborate with cross-functional teams to ensure seamless integration of digital experience initiatives across all channels.
• Continuously monitor and optimize digital experience performance using data-driven insights.
• Stay up-to-date with industry trends and best practices to ensure the company remains at the forefront of digital experience innovation.
• Lead the development and implementation of digital experience strategies and solutions for People Function systems and processes
• Collaborate with stakeholders to identify business needs and translate them into system and reporting requirements
• Recommend system features and solutions considering priorities and tradeoffs, and help drive alignment among stakeholders
• Drive employee-centric focus to provide the best experience, partner with technology, service delivery teams, global experience owners and corporate stakeholders to ensure ease of understanding
• Develop and deliver comprehensive communication plans to promote awareness of change and feature releases
• Ensure all functional and technical specifications are in sync and troubleshoot system issues and change requests
• Serve as a subject matter expert on digital products’ processes and functionality globally
• Support partnerships with Global and Regional IT and Product Change Management on resolution of system issues and change requests
• Align functional and technical People Function systems application strategies and visions into actionable and measurable operational plans
• Lead business process continuous improvement efforts across core People systems and partnering with business leaders to ensure compliance global corporate standards

What we are looking for

Required Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 4-6 years of experience in digital experience analysis or a related field.
• 4-6 years of experience in HR systems and processes, with a focus on Workday Recruit
• Bachelor's degree or equivalent in a related field
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
• Excellent communication and collaboration skills with the ability to work effectively with cross-functional teams.
• In-depth knowledge of digital experience design principles and best practices.
• Strong project management and analytical skills
• Attention to detail & accuracy is a must
• Proficiency in Excel is required
• Ability to work under pressure, multi-task, and meet deadlines
• Demonstrate a high degree of confidentiality and sensitivity to compliance-related matters
• Demonstrate ability to handle ambiguity and fluid situations, demonstrating a pragmatic approach
• Knowledge of standard business practices and professionalism in a customer service environment are essential

What’s in it for you

• Competitive Benefit Package*
• Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!
• Learning & Development Opportunities
• Employee Resource Groups
• This list could vary based on location/region

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