Emerging Channels and Markets Capability SCDM - EMEA eCommerce

Ce que nous faisons

Chez Kenvue, nous réalisons le pouvoir extraordinaire des soins quotidiens. S'appuyant sur plus d'un siècle d'héritage et enraciné dans la science, nous sommes la maison de marques emblématiques - dont NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® et BAND-AID® que vous connaissez et aimez déjà. La science est notre passion ; Le soin est notre talent.

Qui nous sommes

Notre équipe mondiale est composée de ~ 22 000 personnes brillantes avec une culture d'entreprise où chaque voix compte et chaque contribution est appréciée. Nous sommes passionnés par les idées, l'innovation et l'engagement à fournir les meilleurs produits à nos clients. Avec de l'expertise et de l'empathie, être un Kenvuer signifie avoir le pouvoir d'avoir un impact sur des millions de personnes chaque jour. Nous donnons la priorité aux personnes, nous nous soucions farouchement, nous gagnons la confiance grâce à la science et nous résolvons les problèmes avec courage - et nous vous offrons de brillantes opportunités ! Joignez-vous à nous pour façonner notre avenir et le vôtre. Pour plus d'informations, cliquez sur ici.

Role relève à :

eCommerce Commercial Lead, EMEA, Senior Manager

Lieu :

Europe/Middle East/Africa, United Kingdom, England, High Wycombe

Lieu de travail :

Hybride

Ce que tu vas faire

Kenvue is currently recruiting for a:

Emerging Channels and Markets Capability Senior CDM

This position is based at our High Wycombe office (hybrid working policy)

It’s a manager position reporting into the EMEA eCommerce Pureplay Capabilities Director

Who We Are

At Kenvue, we realise the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

What You Will Do

The Customer Development Team are responsible for partnering with our retail, pharmacy, eCommerce and wholesale customers, in order to deliver Kenvue’s strategies and initiatives to profitably grow.

Join Kenvue as a Senior Customer Development Manager (SCDM) for Emerging Channels and Markets and be at the forefront of our eCommerce evolution. In this dynamic role, you will act as a vital liaison between our external customers and internal decision-makers, driving the implementation of innovative strategies and action plans designed to propel Kenvue to new heights in the competitive landscape.

Your primary focus will be on harnessing the potential of the Social Commerce channel and other thriving marketplaces, including Amazon Expansion Markets (AEM) such as the Netherlands, Belgium, Poland, and Ireland. You will play a crucial role in shaping our approach to these fast-paced, high-growth areas, ensuring that Kenvue remains agile and responsive to market demands.

In addition to executing key strategies, you will contribute to enhancing the eCommerce literacy across our organization, empowering teams with the knowledge and tools needed to capitalize on emerging business growth opportunities. This is not just a job; it’s a chance to make a significant impact in a rapidly evolving field and help Kenvue lead the charge in digital commerce.

Are you ready to drive change and contribute to our success in the eCommerce landscape? If you are passionate about digital innovation and eager to collaborate with diverse teams across markets, we want to hear from you!

Key Responsibilities

• Strategic Recommendations: Collaborate with leadership to craft the European Social Commerce strategy and investment plans that align with Kenvue’s revenue targets. Play a pivotal role during the annual Amazon customer Joint Business Plan (JBP) negotiation cycles, establishing clear business objectives for the countries in scope.

• Go To Market: Create a consistent and scalable go-to-market strategy that empowers key markets to fully capitalize on Social Commerce opportunities. This strategy will focus on enhancing brand penetration for our key brands by delivering a best-in-class customer experience supported by operational excellence.

• Customer Centricity: Maintain an outside in perspective to anticipate future marketplace changes and develop solutions to drive positive results for Kenvue across Social Commerce and Amazon platforms. Deliver high quality customer contact driving positive engagement at buyer level, and across functions within the customer leading to improving AGS results. Closely partner with broader Amazon cross functional teams to deliver key sales, profit, investment and share ambitions for expansion markets in line with the EU 3 year plan. Oversee the set up of any new customers and channels through end to end co-ordination.

• Executional Focus: Serve as the essential bridge between external customers and internal decision-makers, ensuring seamless communication and collaboration. Monitor the daily execution of Kenvue’s plans with key customers in the Pure-Players channel, including TikTok Shop and Amazon Expansion Markets, to drive success and optimize performance.

• Enhancing eCommerce Literacy: Elevate the organization’s eCommerce literacy by sharing valuable cross-market insights and translating proven success models into actionable strategies. Empower teams across various markets to leverage these learnings and adapt best practices that foster growth and innovation.

• Reporting and Analytics: Provide timely and insightful business updates to key internal stakeholders within the EMEA eCommerce channel, ensuring alignment and transparency in progress toward strategic objectives.

• Influencing and People Leadership: Develop effective working relationships with key senior internal and external stakeholders to provide expertise and data driven recommendations – this will include exec level engagements within Kenvue and with the customers. Although there are no direct reports, within the hybrid Pan EU structure there will a dotted line from local KAM’s into this role.

What Are We Looking For

Experience

• Digital and Social Commerce Fluency
• Experience managing Tik Tok from a holistic perspective – Commercial and Brand
• Experience managing Amazon locally and/or at Pan EU level
• A track record of delivering profitable growth within customers in developed markets
• Experience of working within major global retailers (e.g. Tesco, Walmart, AS Watson)
• Ability to create an optimal commercial strategy and influence appropriate cross functional stakeholders to deliver results
• A strong understanding of the Digital Commerce ecosystem, particularly Digital Shelf and Retail Media 
• Strong leadership qualities, with understanding of how to inspire and develop a team
• Entrepreneurial spirit; someone who proactively identifies issues and

opportunities and leads the response of their team/the broader business to them

• Excellent communication skills and interpersonal skills
• Analytical and numerate, with the ability to pull insights from data and present them clearly.
• Fluency in English is required

What’s in it for you?

• Competitive Benefit Package
• Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!
• Extensive Learning & Development Opportunities
• Employee Resource Groups

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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