Quality Systems Manager

Quality Systems Manager

Ce que nous faisons

Chez Kenvue, nous réalisons le pouvoir extraordinaire des soins quotidiens. S'appuyant sur plus d'un siècle d'héritage et enraciné dans la science, nous sommes la maison de marques emblématiques - dont NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® et BAND-AID® que vous connaissez et aimez déjà. La science est notre passion ; Le soin est notre talent.

Qui nous sommes

Notre équipe mondiale est composée de ~ 22 000 personnes brillantes avec une culture d'entreprise où chaque voix compte et chaque contribution est appréciée. Nous sommes passionnés par les idées, l'innovation et l'engagement à fournir les meilleurs produits à nos clients. Avec de l'expertise et de l'empathie, être un Kenvuer signifie avoir le pouvoir d'avoir un impact sur des millions de personnes chaque jour. Nous donnons la priorité aux personnes, nous nous soucions farouchement, nous gagnons la confiance grâce à la science et nous résolvons les problèmes avec courage - et nous vous offrons de brillantes opportunités ! Joignez-vous à nous pour façonner notre avenir et le vôtre. Pour plus d'informations, cliquez sur ici.

Role relève à :

Director, Quality & Compliance Thailand Make Quality

Lieu :

Asia Pacific, Thailand, Bangkok, Bangkok

Lieu de travail :

Entièrement sur place

Ce que tu vas faire

A. Overall Responsibility:

• Governance process to ensure the compliance with quality system elements, GMP, ISO 9001 and Halal requirement.

• Lead quality audit program for both External and Internal audit.

• Ensure the compliance of audit action plan development and improvement

• Governance quality review and monitoring eg. Management review

• Ensure the achievement of Quality KPI

• Lead standards deployment and quality system initiatives

• Ensure the implementation of WW Procedure/Global SOP, QSP (Regional SOP), cGMP standard, Quality and Compliance as well as regional initiatives/procedures.

• Leading Quality System process eg. Document/record control, change control, complaint management, Non-conformance and CAPA, training via quality application: Tru, Compliance Wire, PQMS, and Symphony to ensure the compliance of data integrity, timeliness and effectiveness.

• Lead for manage complaint management for investigation, including monitoring complaint trend by provide complaint analysis report.

• Governance indirect material supplier management program.

• Ensure the implementation of Halal requirement ▪ Governance Pest control program

B. Principal Responsibilities:

• Lead and support for internal and external audit included of closing the findings are not according to standard.

• Develop internal audit plan and conduct auditor qualification, schedule the internal audit and develop internal audit report, including ensure the action is initiated for each audit observation. Ensure the effectiveness of action plan.

• Lead quality review and responsible for monthly report and management review preparation.

• Ensure completion of quality KPI record via Metric pulse.

• Deploy the quality standard and requirement for implementation at local level Deploy quality application: Tru, Compliance Wire, PQMS, and Symphony by provide training to all users and ensure that the users can use all application to record quality information.

• Conduct Gap analysis, training of standards, and deployment of new/updated WW Procedure/Global SOP, QSP (Regional SOP) to related functions.

• Manage complaint via PQMS system for part of investigation ensure action plan initiation, including effectiveness of the action with timely manner.

• Ensure the indirect supplier qualification process implement for new supplier and conduct the indirect supplier audit and internal assessment as per plan.

• Lead Halal activities eg. Halal internal audit, Halal management review, Halal supporting document review for New/alternative materials and ensure the compliance Halal requirement through the process.

• Plan and conduct the training courses per GxP requirement and local regulatory requirement.

• Responsible for quality system improvement in manufacturing process included WH, Production and all support function.

• Ensure pest control program in place and the procedure of pest control is follow and effective. Lead investigation to solve pest related issue

Key Result Areas:

• Zero Quality hold, Zero field action

• On-time for management review report and conduct the review as per procedure

• Compliance to Quality Policy, Enterprise standards, WW Procedures and Guidelines, Regional QSPs and local SOPs

• Internal Audit has been conducted as annual plan

• On-time for Audit Action Plan for both internal and external audit

• No critical observation from external audit

• 100% on time for complaint investigation closure

Key Qualifications:

Education:

• Bachelors degree in Science

Professional Experience:

• Experience in QA and QS field

• Extensive on quality auditing experience in a consumer product and medical device

• QA exposure to quality standard eg. ISO, GMP will be desirable.

• Knowledge/Understanding of GMP, ISO9001 or equivalent Quality Systems or Standards

Knowledge & Skills:

• Good knowledge of GMP and/or equivalent Quality Assurance Systems (eg. ISO 9001:2015)

• Having Quality Auditing skill

• Strong knowledge of GMPs, WWSPs, QSPs and other Quality Systems and Guidelines

• Strong communication skill with leadership abilities. Good coordination and interpersonal skills

• Good command of written and spoken English together with computer literacy

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