Senior Customer Development Manager

Senior Customer Development Manager

Ce que nous faisons

Chez Kenvue, nous réalisons le pouvoir extraordinaire des soins quotidiens. S'appuyant sur plus d'un siècle d'héritage et enraciné dans la science, nous sommes la maison de marques emblématiques - dont NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® et BAND-AID® que vous connaissez et aimez déjà. La science est notre passion ; Le soin est notre talent.

Qui nous sommes

Notre équipe mondiale est composée de ~ 22 000 personnes brillantes avec une culture d'entreprise où chaque voix compte et chaque contribution est appréciée. Nous sommes passionnés par les idées, l'innovation et l'engagement à fournir les meilleurs produits à nos clients. Avec de l'expertise et de l'empathie, être un Kenvuer signifie avoir le pouvoir d'avoir un impact sur des millions de personnes chaque jour. Nous donnons la priorité aux personnes, nous nous soucions farouchement, nous gagnons la confiance grâce à la science et nous résolvons les problèmes avec courage - et nous vous offrons de brillantes opportunités ! Joignez-vous à nous pour façonner notre avenir et le vôtre. Pour plus d'informations, cliquez sur ici.

Role relève à :

Head of Sales Mass Market

Lieu :

Europe/Middle East/Africa, Romania, Bucuresti, Bucharest

Lieu de travail :

Hybride

Ce que tu vas faire

Kenvue is currently recruiting for:

               

Senior Customer Development Manager

This position reports into Head of Sales Mass Market and is based at Bucharest.

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including OLYNTH®, IMODIUM®, NICORETTE®, NEUTROGENA®, LISTERINE®, JOHNSON’S® and OB®  that you already know and love. Science is our passion; care is our talent.

Who we are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.             

What you will do

The Senior Customer Development Manager is responsible for supervising the development and servicing of national/key accounts to achieve business sales objectives:

Key Responsibilities

• Develop and implement strategic customer development plans to drive business growth and achieve sales targets
• Lead a team of customer development professionals to ensure effective execution of plans and deliver exceptional customer service
• Collaborate with cross-functional teams to identify opportunities for product innovation and market expansion
• Utilize data analytics to evaluate performance metrics and make data-driven decisions to optimize sales strategies
• Stay updated on industry trends and competitor activities to proactively identify opportunities and mitigate risks
• Lead and oversee the recruitment, training, and performance evaluation of sales representatives
• Develop and implement promotions, incentives, and motivational strategies for the sales team
• Set and monitor team and individual sales targets, providing effective coaching and support
• Allocate resources effectively and adjust as necessary to optimize sales activities
• Ensure compliance with all regulations, policies, and procedures in sales operations
• Utilize market data to drive sales strategies and increase product presence with accounts
• Generate and analyze daily, weekly, and monthly sales reports to identify opportunities for growth
• Manage budgets for specific districts or regions to control expenses and maximize revenue
• Provide exceptional support to sales representatives and customers, addressing any issues or inquiries
• Lead and execute sales events or projects to enhance overall sales performance
• Collaborate closely with sales manager to implement sales plans and drive necessary changes for goal achievement

What we are looking for

Required Qualifications

• Minimum of 6-8 years of experience in customer development or related field
• Bachelor's degree in Business Administration, Marketing, or related field
• Minimum of 6-8 years of related experience in a supervisory role
• University/Bachelors Degree or Equivalent in a relevant field
• Strong analytical skills with the ability to interpret data and make strategic recommendations
• Excellent communication and interpersonal skills to effectively collaborate with internal and external stakeholders
• Proven track record of successfully managing a team and driving business growth
• Proven ability to develop and execute strategic business plans effectively

Desired Qualifications

• Quick learner with high adaptability to changing environments
• Comfortable engaging with individuals at various job levels
• Proficient in oral and written communication for business correspondence and presentations
• Intermediate proficiency in MS Office applications: Excel, Word, PowerPoint
• Excellent interpersonal and leadership skills with a strong sense of accountability
• Valid driver's license and willingness to travel for fieldwork

What’s in it for you

• Competitive Benefit Package
• Paid Company Holidays, Paid Vacation, Volunteer Time
• Learning & Development Opportunities        
• Employee Resource Groups         

       

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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