Senior Customer Supply Chain Analyst

Senior Customer Supply Chain Analyst

Ce que nous faisons

Chez Kenvue, nous réalisons le pouvoir extraordinaire des soins quotidiens. S'appuyant sur plus d'un siècle d'héritage et enraciné dans la science, nous sommes la maison de marques emblématiques - dont NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® et BAND-AID® que vous connaissez et aimez déjà. La science est notre passion ; Le soin est notre talent.

Qui nous sommes

Notre équipe mondiale est composée de ~ 22 000 personnes brillantes avec une culture d'entreprise où chaque voix compte et chaque contribution est appréciée. Nous sommes passionnés par les idées, l'innovation et l'engagement à fournir les meilleurs produits à nos clients. Avec de l'expertise et de l'empathie, être un Kenvuer signifie avoir le pouvoir d'avoir un impact sur des millions de personnes chaque jour. Nous donnons la priorité aux personnes, nous nous soucions farouchement, nous gagnons la confiance grâce à la science et nous résolvons les problèmes avec courage - et nous vous offrons de brillantes opportunités ! Joignez-vous à nous pour façonner notre avenir et le vôtre. Pour plus d'informations, cliquez sur ici.

Role relève à :

Manager Customer Logistics

Location :

North America, United States, Arkansas, Rogers

Lieu de travail :

Hybride

Ce que tu vas faire

The Senior Customer Supply Chain Analyst will partner with the customer and internal supply chain teams to help optimize the end-to-end supply chain with a focus on network cost and service.  The Sr. Customer Supply Chain Analyst will implement process improvements through cross-functional collaboration as well as partnering with customers to drive achievement of organizational metrics and customer goals.

Key Responsibilities:

• Develop and leverage key business relationships to understand the customer expectations and internal policies/capabilities to proactively manage the business to meet customer expectations. 

• Lead in identifying, planning and implementing end-to-end solutions that improve service and cost and or implement new capabilities

• Deliver innovation to enable our business through the effective use of technology.

• Analyze, recommend, and implement modifications to customer purchasing patterns and Kenvue Network and products for optimal service and improved logistics efficiencies

• Drive process and systems improvements that positively impact order management, inventory management, and dashboard measures

• Participate in the design & lead customer specific supply chain joint business planning, and Retail Customer Logistics’ Strategic Tactics which further our mission of being a best-in-class customer facing supply chain organization

• Find opportunities and lead improvement projects to develop transportation solutions to improve on-time delivery and drive profitable growth through logistics, replenishment, and policy optimization.

• Help resolve escalated discrepancies relating to data integrity, shipping issues, and trade pricing/promotional management through root cause identification and corrective actions

• Lead internal projects from beginning to end using structured methodology, partnering with key stakeholders to help drive operational improvements.

• Learn and utilize new technology to drive proactive business planning, accurate and timely analytics, and efficiency

• Identify and implement innovative solutions using process excellence tools and methodologies that help shape our programmatic approach within the E2E supply chain

• Utilize Microsoft and other Advanced Analytics applications, data mining as well as business applications such as: SAP, BW, EDI, Celonis and ERP Systems.

• Act as key resource for processing customer orders from order to delivery.

• Proactively manage order fulfillment to meet customer demand through integration with operating company, distribution, and planning/forecasting.

• Resolve customer discrepancies relating to data integrity, shipping issues, and trade pricing/promotional management.

• Act as an SAP system super user for the customer account(s). Recommend and support regular users, deploy system updates and make performance recommendations.

What we are looking for

Required Qualifications

• Bachelor’s degree or equivalent in Supply Chain Management, Business Analytics, or a related field.

• A minimum of 4  years of hands-on experience in supply chain analysis or related roles.

• Strong analytical and problem-solving skills with experience applying process improvement methodologies such as Six Sigma and DMAIC.

• Excellent communication and collaboration abilities to engage diverse stakeholders effectively.

Desired Qualifications

• Proficiency in advanced analytical and data visualization tools such as SQL, Python, Tableau, Power BI, Excel (including VBA/macros).

• Exceptional problem-solving skills with a creative mindset to develop innovative approaches to supply chain challenges.

• Demonstrated ability to manage multiple complex projects independently while prioritizing workload under tight deadlines.

• In-depth knowledge of supply chain processes, business models, KPIs (e.g., OTIF, Cost to Serve), and industry trends to inform strategic decision-making.

• Experience with project and portfolio management, governance frameworks, and stakeholder management supporting global supply chain initiatives.

• Familiarity with collaboration and information management platforms such as Teams, SharePoint, and OneNote.

• Proven intellectual curiosity and agility to adapt quickly in a dynamic environment, continuously learning and applying new skills and technologies.

• Preferred certifications in data visualization, analytics, or supply chain management, and prior industry experience.

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Qu'est-ce que vous y gagnez

$90,100.00 - $127,200.00

Cela prend en compte un certain nombre de facteurs, notamment le lieu de travail, les compétences du candidat, son expérience, son niveau d'éducation et autres facteurs liés à l'emploi.

Kenvue est fier d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Tous les candidats qualifiés seront pris en considération pour un emploi basé sur le mérite, sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité de genre, l'âge, l'origine nationale ou le statut d'ancien combattant protégé et ne seront pas discriminés sur la base du handicap.