Director Customer Strategy Skin Health

Director Customer Strategy Skin Health

Cosa facciamo

A Kenvue, ci rendiamo conto dello straordinario potere della cura quotidiana. Costruiti su oltre un secolo di tradizione e radicati nella scienza, siamo la casa di marchi iconici, tra cui NEUTROGENA®, AVEENO,® TYLENOL,® LISTERINE,® JOHNSON'S® e BAND-AID® che già conosci e ami. La scienza è la nostra passione; la cura è il nostro talento.

Chi siamo

Il nostro team globale è composto da ~ 22.000 persone brillanti con una cultura del posto di lavoro in cui ogni voce conta e ogni contributo è apprezzato. Siamo appassionati di intuizioni, innovazione e impegno a fornire i migliori prodotti ai nostri clienti. Con competenza ed empatia, essere un Kenvuer significa avere il potere di avere un impatto su milioni di persone ogni giorno. Mettiamo le persone al primo posto, ci prendiamo cura di noi, ci guadagniamo la fiducia della scienza e risolviamo con coraggio - e abbiamo brillanti opportunità che ti aspettano! Unisciti a noi per plasmare il nostro futuro e il tuo. Per ulteriori informazioni, fare clic su here.

Role riporta a:

Sr. Director Customer Strategy Skin

Posizione:

North America, United States, New Jersey, Summit

Luogo di lavoro:

Ibrido

Cosa farai

The Director of Customer Strategy develops customer-specific and channel activation plans based on category operating plans and customer priorities, ensuring consistent execution of 5P and category management fundamentals across brands and omnichannel retail. This role leads joint and annual business planning with strategic retailers, representing Kenvue’s interests to drive both in-store and online category growth. The Director provides marketplace insights for integrated business planning, shapes financial targets and resource allocations for customer negotiations, and influences marketing strategies with retailer and competitive insights. Responsible for leading a team, coaching talent, managing special projects, and communicating actionable data insights, this role also supports customer strategies and marketing trade priorities.

Key Responsibilities

• Collaborate with cross-functional teams to turn annual plans into national channel strategies.

• Partner with senior leaders to set targets and optimize trade funding by category and channel.

• Direct category plans, including launches and pricing, ensuring strong execution by teams and customers.

• Lead integrated business planning and align franchise and customer forecasts.

• Analyze omnichannel performance to recommend category investment opportunities or address risks.

• Support new products and retailer-specific initiatives with key customers and leadership.

• Guide the team in updating and sharing standard category strategies with field and cross-functional partners.

• Ensure retailer and online activation aligns with Kenvue standards and KPIs.

• Act as main contact for Customer Strategy leadership.

• Develop annual omnichannel plans in line with Kenvue’s three-year strategy and drive category leadership.

• Liaise between marketing and customer teams to implement best practices and new tools.

• Manage budgets to ensure profitable growth.

• Operate effectively in a fast-paced, complex environment.

• Influence stakeholders at all levels to align business plans.

• Communicate across functions, tailoring presentations for different audiences.

• Oversee project plan execution and analyze customer, shopper, and category study results.

• Deliver compelling, data-driven presentations to support business initiatives.

• Manage investments and resources for optimal outcomes.

• Identify risks, prioritize tasks, and coach team development.

What we are looking for

Required Qualifications

• A minimum of a Bachelor’s degree (minimum, four years).

• A minimum of 8 years’ experience in Consumer Sales with strong knowledge of consumer products industry, including brand strategies, competitive products, and channels.

• A minimum of 5 years of people management experience.

• Experience with financial business models, budgets, or P&L management.

• Experience with analytics, digital, and application of customer and consumer insights within a sales organization.

• Up to 25% of travel required.

Preferred Qualifications

• Leadership experience in Sales, Trade Marketing, Category Management, and Shopper Insights preferred.

• Proven track record of developing high-performing, multi-functional teams preferred.

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Cosa c'è per te

$190,825.00 - $269,400.00

Questo tiene conto di una serie di fattori tra cui il luogo di lavoro, le competenze del candidato, l'esperienza, il livello di istruzione e altri fattori legati al lavoro.

Kenvue è orgogliosa di essere un datore di lavoro per le pari opportunità. Tutti i candidati qualificati saranno presi in considerazione per l'impiego in base al merito, indipendentemente da razza, colore, religione, sesso, orientamento sessuale, identità di genere, età, origine nazionale o stato di veterano protetto e non saranno discriminati sulla base della disabilità.