Invoice to Cash Team Lead - Collections

Invoice to Cash Team Lead - Collections

Cosa facciamo

A Kenvue, ci rendiamo conto dello straordinario potere della cura quotidiana. Costruiti su oltre un secolo di tradizione e radicati nella scienza, siamo la casa di marchi iconici, tra cui NEUTROGENA®, AVEENO,® TYLENOL,® LISTERINE,® JOHNSON'S® e BAND-AID® che già conosci e ami. La scienza è la nostra passione; la cura è il nostro talento.

Chi siamo

Il nostro team globale è composto da ~ 22.000 persone brillanti con una cultura del posto di lavoro in cui ogni voce conta e ogni contributo è apprezzato. Siamo appassionati di intuizioni, innovazione e impegno a fornire i migliori prodotti ai nostri clienti. Con competenza ed empatia, essere un Kenvuer significa avere il potere di avere un impatto su milioni di persone ogni giorno. Mettiamo le persone al primo posto, ci prendiamo cura di noi, ci guadagniamo la fiducia della scienza e risolviamo con coraggio - e abbiamo brillanti opportunità che ti aspettano! Unisciti a noi per plasmare il nostro futuro e il tuo. Per ulteriori informazioni, fare clic su here.

Role riporta a:

Global Process Owner I2C

Ubicazione:

Asia Pacific, India, Karnataka, Bangalore

Luogo di lavoro:

Ibrido

Cosa farai

Kenvue is currently recruiting for:

Invoice to Cash Team Lead

Job Description:

Kenvue is recruiting for an Invoice to Cash Team Lead to support its Invoice to Cash team, for Collections and Disputes/Deductions Management.  The role will be based in Bengaluru. As a team lead, you will coordinate and support daily operations and help drive process optimization while ensuring adherence to compliance and performance standards.

This is an exciting opportunity that will offer exclusive access to a network of financial professionals worldwide. This network will help you build on your current skills and explore opportunities to grow your career at Kenvue.

Within Kenvue’s Invoice to Cash team, we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reimagine business processes to become more effective, more efficient, and improve customer experience.

Who We Are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made up with 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

What You Will Do

Leadership and People Management:

• Provide guidance and support to the core team, acting as a point of escalation when needed
• Help promote a culture of compliance and proactive root cause problem-solving

Drive Operational Excellence

• Help execute against key KPIs and targets as set by the team manager
• Support enterprise technology implementation and deployment
• Ensure all processes are compliant with internal and external audit requirements.

Collections Management Oversight

• Key activities and oversight are inclusive of but not limited to:
  • Proactively manage assigned accounts through the invoice to cash cycle.
  • Manage new customer setups and assign profiles to collections specialists.
  • Generate and review collections worklists for timely follow-ups.
  • Perform customer reviews to ensure that accounts remain within the assigned credit limits as well as assessing and mitigating financial risk and escalate to Sr. Team Lead if needed. 
  • Send correspondence and past due notices to maintain payment schedules.
  • Manage customer credit holds and communicate status updates.
  • Assess high-risk accounts, initiate final demand notices, and assign to collection agencies as needed.
  • Update and monitor doubtful debt reserves, write-offs, and DSO metrics regularly.
  • Identify/execute opportunities for process improvements to increase efficiency.

Deductions/Dispute Management Oversight

• Key activities and oversight are inclusive of but not limited to:
  • Identification of customer deductions
  • Collection of support documentation
  • Root cause analysis and deduction resolution
  • Process deduction adjustments and write-off balances
  • Reporting & Analytics

What We Are Looking For

Required Qualifications

• Bachelor’s degree in finance, accounting, or related field.
• Minimum of 3-5 years of relevant Finance experience, preferably with exposure across Credit Management, Collections, Disputes/Deductions Management, Cash Applications, and/or AR Reporting
• Experience working in shared services or a global business services environment.
• Fluent in English, with excellent communication and stakeholder management skills
• Ability to work individually and in a team-oriented environment.
• A can-do attitude and ability to work on multiple tasks with minimal supervision.
• Ability to work under pressure with excellent problem-solving skills.

Desired Qualifications

• Professional designations such as MBA, CPA, or CMA or working towards the designation would be an advantage but not required
• Proficiency in ERP systems (SAP or equivalent)
• Knowledge of automation tools and technology used in financial operations.

What’s In It For You

• Competitive Benefit Package
• Paid Company Holidays, Paid Vacation, Volunteer Time, Flexible Ways of Working & More!
• Learning & Development Opportunities
• Employee Resource Groups 

Kenvue is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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