Senior Customer Supply Chain Analyst

Senior Customer Supply Chain Analyst

Cosa facciamo

A Kenvue, ci rendiamo conto dello straordinario potere della cura quotidiana. Costruiti su oltre un secolo di tradizione e radicati nella scienza, siamo la casa di marchi iconici, tra cui NEUTROGENA®, AVEENO,® TYLENOL,® LISTERINE,® JOHNSON'S® e BAND-AID® che già conosci e ami. La scienza è la nostra passione; la cura è il nostro talento.

Chi siamo

Il nostro team globale è composto da ~ 22.000 persone brillanti con una cultura del posto di lavoro in cui ogni voce conta e ogni contributo è apprezzato. Siamo appassionati di intuizioni, innovazione e impegno a fornire i migliori prodotti ai nostri clienti. Con competenza ed empatia, essere un Kenvuer significa avere il potere di avere un impatto su milioni di persone ogni giorno. Mettiamo le persone al primo posto, ci prendiamo cura di noi, ci guadagniamo la fiducia della scienza e risolviamo con coraggio - e abbiamo brillanti opportunità che ti aspettano! Unisciti a noi per plasmare il nostro futuro e il tuo. Per ulteriori informazioni, fare clic su here.

Role riporta a:

Manager Customer Logistics

Posizione:

North America, United States, Arkansas, Rogers

Luogo di lavoro:

Ibrido

Cosa farai

The Senior Customer Supply Chain Analyst will partner with the customer and internal supply chain teams to help optimize the end-to-end supply chain with a focus on network cost and service.  The Sr. Customer Supply Chain Analyst will implement process improvements through cross-functional collaboration as well as partnering with customers to drive achievement of organizational metrics and customer goals.

Key Responsibilities:

• Develop and leverage key business relationships to understand the customer expectations and internal policies/capabilities to proactively manage the business to meet customer expectations. 

• Lead in identifying, planning and implementing end-to-end solutions that improve service and cost and or implement new capabilities

• Deliver innovation to enable our business through the effective use of technology.

• Analyze, recommend, and implement modifications to customer purchasing patterns and Kenvue Network and products for optimal service and improved logistics efficiencies

• Drive process and systems improvements that positively impact order management, inventory management, and dashboard measures

• Participate in the design & lead customer specific supply chain joint business planning, and Retail Customer Logistics’ Strategic Tactics which further our mission of being a best-in-class customer facing supply chain organization

• Find opportunities and lead improvement projects to develop transportation solutions to improve on-time delivery and drive profitable growth through logistics, replenishment, and policy optimization.

• Help resolve escalated discrepancies relating to data integrity, shipping issues, and trade pricing/promotional management through root cause identification and corrective actions

• Lead internal projects from beginning to end using structured methodology, partnering with key stakeholders to help drive operational improvements.

• Learn and utilize new technology to drive proactive business planning, accurate and timely analytics, and efficiency

• Identify and implement innovative solutions using process excellence tools and methodologies that help shape our programmatic approach within the E2E supply chain

• Utilize Microsoft and other Advanced Analytics applications, data mining as well as business applications such as: SAP, BW, EDI, Celonis and ERP Systems.

• Act as key resource for processing customer orders from order to delivery.

• Proactively manage order fulfillment to meet customer demand through integration with operating company, distribution, and planning/forecasting.

• Resolve customer discrepancies relating to data integrity, shipping issues, and trade pricing/promotional management.

• Act as an SAP system super user for the customer account(s). Recommend and support regular users, deploy system updates and make performance recommendations.

What we are looking for

Required Qualifications

• Bachelor’s degree or equivalent in Supply Chain Management, Business Analytics, or a related field.

• A minimum of 4  years of hands-on experience in supply chain analysis or related roles.

• Strong analytical and problem-solving skills with experience applying process improvement methodologies such as Six Sigma and DMAIC.

• Excellent communication and collaboration abilities to engage diverse stakeholders effectively.

Desired Qualifications

• Proficiency in advanced analytical and data visualization tools such as SQL, Python, Tableau, Power BI, Excel (including VBA/macros).

• Exceptional problem-solving skills with a creative mindset to develop innovative approaches to supply chain challenges.

• Demonstrated ability to manage multiple complex projects independently while prioritizing workload under tight deadlines.

• In-depth knowledge of supply chain processes, business models, KPIs (e.g., OTIF, Cost to Serve), and industry trends to inform strategic decision-making.

• Experience with project and portfolio management, governance frameworks, and stakeholder management supporting global supply chain initiatives.

• Familiarity with collaboration and information management platforms such as Teams, SharePoint, and OneNote.

• Proven intellectual curiosity and agility to adapt quickly in a dynamic environment, continuously learning and applying new skills and technologies.

• Preferred certifications in data visualization, analytics, or supply chain management, and prior industry experience.

#LI-SR1

Cosa c'è per te

$90,100.00 - $127,200.00

Questo tiene conto di una serie di fattori tra cui il luogo di lavoro, le competenze del candidato, l'esperienza, il livello di istruzione e altri fattori legati al lavoro.

Kenvue è orgogliosa di essere un datore di lavoro per le pari opportunità. Tutti i candidati qualificati saranno presi in considerazione per l'impiego in base al merito, indipendentemente da razza, colore, religione, sesso, orientamento sessuale, identità di genere, età, origine nazionale o stato di veterano protetto e non saranno discriminati sulla base della disabilità.