Customer Strategy Manager, Self Care

Customer Strategy Manager, Self Care

私たちがしていること

Kenvueで、日常のケアの並外れた力を実感します。100年以上にわたる伝統を基盤に、科学に根ざした当ホテルは、ニュートロジーナ®、アヴェーノ®、タイレノール®、リステリン®、ジョンソンズ®、バンドエイド®など、すでにお馴染みのアイコニックなブランドを展開しています。科学は私たちの情熱です。ケアは私たちの才能です.

Who We Are

私たちのグローバルチームは~22,000人の優秀な人々で、すべての声が重要で、すべての貢献が評価される職場文化を持っています。 私たちは洞察に情熱を注いでいます。 革新とお客様に最高の製品を提供することに取り組んでいます。専門知識と共感力を持つKenvuerであることは、毎日何百万人もの人々に影響を与える力を持つことを意味します。私たちは人を第一に考え、熱心に気を配り、科学で信頼を勝ち取り、勇気を持って解決します。そして、素晴らしい機会があなたを待っています!私たちと一緒に、私たちの、そしてあなたの未来を形作りましょう。詳細についてはをクリックしてくださいhere.

Role reports to:

Dir Cust Stgy and Chan Act Pain Cold

Location:

North America, United States, New Jersey, Summit

勤務地:

ハイブリッド

あなたがすること

The incumbent is responsible for driving achievement of forecast, budget and OKR’s for the Self Care businesses while instituting strategic business plans that integrate, align and achieve business and customer goals.  The incumbent will lead the commercialization business planning process by influencing go-to-market strategies that drive profitable growth, product launches, and coordinate the efforts of commercialization planning to drive business success.  The incumbent serves as a liaison between sales and marketing as well as other cross functional partners by providing voice of customer. This person also needs to be effective in influencing marketing and brand strategies all while being a source of retailer and competitive insights for their partners and customers. Special projects are an integral part of this role, and the ideal person should be comfortable operating in a dynamic, fast past environment. Key responsibilities in addition to 4P excellence include, but are not limited to:

Business Planning

• Ensures execution of plans through regular communication and interaction with the customer team and in-store visits.

• Leads business planning process by developing analytics & insights to support marketing strategy, preparing timelines & communication of the process, and conducting collaborative planning cycles with customer teams.

• Communicates & coordinates key strategies, insights, and initiatives between field and internal teams as well as gains alignment across a matrix environment to support goal achievement.

• Develops and manages promotional programs, such as special packs & in-store displays, to support customer sales, while monitoring performance to track and report results.

• Partners with internal team members to develop and execute the revenue growth management strategies in order to drive topline and bottom-line growth.

Analytics

• Ensures execution of plans through regular communication and interaction the customer teams.

• Leads cross-functional team members in development, evaluation, & implementation of the 4Ps by evaluating trends, developing insights, & translates findings to drive business performance improvement both internally & externally.

• Influences business processes and requirements related to pricing, trade promotions, category management, & inventory management including cross-functional collaboration with marketing, supply chain, trade, and finance on forecasting to sales input across responsible brands.

• Develops and ensures the execution of all trade-related investments improve the P&L.

• Creates & influences assortment & merchandising recommendations.

Customer Team Engagement

• Coordinates & conducts regular communication sessions between internal cross functional and sales teams to ensure alignment and accountability on forecast attainment, budget, business planning, and trade objectives with immediacy via a Customer Service based model.

• Provides support and insight for retailer business & new item reviews.

• Co-leads key top to top customer meetings with sales teams.

• Develops and presents customer, category and brand reviews to drive brand performance.

People/Organizational Influence

• Fosters a winning, positive, action-oriented attitude across the Self-Care Franchise

What we are looking for

Required Qualifications

• Minimum of a bachelor’s degree in Business, Marketing, or related field.

• 5+ years prior experience in consumer package goods.

• Prior experience in direct customer sales, business analytics, and/or customer marketing. 

• Ability to influence decision-makers up and down two or more levels, with and without direct authority, to ensure a fully-aligned customer/company business plan.

• Demonstrate effective communication, and negotiation skills. Strong presentation skills and ability to tailor skills and presentation style to a variety of key decision makers.

• Ability to develop and oversee the execution of project plans and to implement, execute and draw conclusions from a variety of customer, shopper and category studies.

• Ability and passion to coach and develop reporting staff members.

• Up to 25% travel required.

• Experience working with national customers.

• Ability to prioritize and to lead multiple priorities successfully.

• Ability to work in a complex and dynamic environment where priorities change rapidly and tight deadlines exist

• Ability to successfully negotiate internally and externally to align competing needs at high levels across dotted line relationships

#LI-SR1

それは何ですか

$124,100.00 - $175,200.00

これは、勤務地、候補者のスキル、経験、教育レベルなど、多くの要素を考慮に入れています。その他の仕事関連の要因.

Kenvueは機会均等雇用者であることを誇りに思っています。人種、肌の色、宗教、性別、性的指向、性同一性、年齢、出身国、または保護された退役軍人の地位に関係なく、すべての資格のある応募者は、能力に基づいて雇用の検討を受け、障害に基づいて差別されることはありません。