コンテンツにスキップ
採用情報に戻る

Group Customer Development Manager

職務分類:
掲載日:
終了日:
ID:
2607045808W

この仕事を共有する:

Kenvueは現在、以下求人を募集しております。

Group Customer Development Manager

私たちがしていること

私たちKenvueは、日々のケアが持つ驚くべき力を信じています。100年以上の伝統と科学に根ざし、Neutrogena®, Aveeno®, Tylenol®, Listerine®, Johnson’s® and BAND-AID®など、皆様が既にご存じでご愛用いただいているアイコニックなブランドを提供しています。科学は私たちの情熱であり、ケアは私たちの才能です。 

Who We Are

私たちのグローバルチームは、インサイトとイノベーションに情熱を注ぎ、最高の製品をお客様にお届けすることに全力を注ぐ、多様で優秀な22,000人以上の社員で構成されています。専門知識と共感力を備えたKenvuerであることは、毎日何百万人もの人々の生活に影響を与える力を持つことを意味します。私たちは、人を第一に考え、全身全霊をもってケアし、サイエンスで信頼を獲得し、勇気をもって解決します。私たちとあなた自身の未来を、共に切り開いていきましょう。 

Role reports to:

Sales Director

場所:

Asia Pacific, Thailand, Bangkok, Bangkok

勤務地:

ハイブリッド

あなたがすること

The Group Customer Development Manager is responsible for leading and driving customer development strategies across key accounts and channels to deliver sustainable growth. This role partners closely with Sales, Marketing, Supply Chain, and Finance to strengthen customer relationships, optimize commercial performance, and ensure flawless execution of business plans at group and country levels.

Key Responsibilities

Customer & Commercial Strategy

  • Develop and execute group-level customer development strategies aligned with overall business objectives.

  • Lead joint business planning (JBP) with strategic customers to drive mutual growth and long-term partnerships.

  • Identify opportunities to expand distribution, assortment, visibility, and shopper activation across channels.

Sales & Performance Management

  • Own customer P&L, including volume, revenue, trade investment, and profitability.

  • Monitor sales performance, forecasts, and KPIs; proactively manage risks and opportunities.

  • Drive trade spend effectiveness and ensure optimal return on investment.

Cross-Functional Leadership

  • Act as the key interface between customers and internal stakeholders (Marketing, Supply Chain, Demand Planning, Finance, Regulatory).

  • Ensure flawless execution of launches, promotions, and customer-specific initiatives.

  • Align country teams on best practices, capabilities, and execution excellence.

Negotiation & Relationship Management

  • Lead commercial negotiations at group or strategic account level, including terms, pricing, and contracts.

  • Build strong senior-level relationships with key customer stakeholders.

  • Act as a trusted advisor to customers by providing insights on category, shopper, and market trends.

Category & Shopper Insights

  • Leverage data (sell-in, sell-out, market data, shopper insights) to identify growth opportunities.

  • Partner with Marketing to shape category growth plans and customer-specific activation.

People & Capability Development

  • Coach, develop, and inspire customer development or key account teams across markets.

  • Build commercial capabilities, customer-centric mindset, and performance discipline

What We Are Looking For

Required Qualifications

Education & Experience

  • Bachelor’s degree in Business Administration, Marketing, Sales, or related field (MBA preferred).

  • 8–12+ years’ experience in Sales, Key Account Management, or Customer Development, preferably in FMCG, Consumer Health, or similar industries.

  • Proven experience managing strategic or regional/group-level customers.

Skills & Competencies

  • Strong commercial acumen and P&L ownership.

  • Excellent negotiation and influencing skills at senior levels.

  • Strong analytical skills with ability to translate data into action.

  • Strategic thinking combined with hands-on execution capability.

  • Strong leadership, communication, and stakeholder management skills.

Desired qualifications

  • Experience working in a matrix or multinational organization.

  • Willingness to travel across markets as required.

  • Strong proficiency in English (additional languages are an advantage)

Who are You ?

Key Performance Indicators (KPIs)

  • Ability to achieve Net sales growth and market share by customer/channel

  • Customer profitability and trade spend effectiveness

  • Joint Business Plan delivery

  • Quality of execution and launch excellence

  • Strength of customer relationships and engagement

What’s In It For You

  • Competitive Benefit Package

  • Paid Company Holidays, Paid Vacation, Volunteer Time & More!

  • Learning & Development Opportunities

  • Employee Resource Groups 

Kenvue is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

障害のある個人の方は、宿泊施設のリクエスト方法について障害支援ページを確認してください。