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Invoice to Cash Senior Analyst私たちがしていること
私たちKenvueは、日々のケアが持つ驚くべき力を信じています。100年以上の伝統と科学に根ざし、Neutrogena®, Aveeno®, Tylenol®, Listerine®, Johnson’s® and BAND-AID®など、皆様が既にご存じでご愛用いただいているアイコニックなブランドを提供しています。科学は私たちの情熱であり、ケアは私たちの才能です。
Who We Are
私たちのグローバルチームは、インサイトとイノベーションに情熱を注ぎ、最高の製品をお客様にお届けすることに全力を注ぐ、多様で優秀な22,000人以上の社員で構成されています。専門知識と共感力を備えたKenvuerであることは、毎日何百万人もの人々の生活に影響を与える力を持つことを意味します。私たちは、人を第一に考え、全身全霊をもってケアし、サイエンスで信頼を獲得し、勇気をもって解決します。私たちとあなた自身の未来を、共に切り開いていきましょう。
Role reports to:
Invoice to Cash Senior Team Lead (Thai Bilingual)場所:
Asia Pacific, India, Karnataka, Bangalore勤務地:
ハイブリッドあなたがすること
Position: Invoice to Cash Senior Analyst
Location: Bengaluru
Work Arrangement: Hybrid
Reports to: Invoice to Cash Senior Team Lead
Role Overview
The Invoice to Cash Senior Analyst will manage the end-to-end Invoice-to-Cash cycle for Thailand.
Key Responsibilities
- Manage end-to-end collections for Thailand, ensuring payments are received on time, and collection targets are met.
- Review AR ageing regularly, prioritize overdue accounts based on value and risk, and take appropriate collection actions.
- Contact customers through emails, calls, statements of account, and dunning notices to follow up on overdue invoices and secure payment commitments.
- Maintain accurate and timely collection records, including customer responses, payment commitments, dispute details, and follow-up actions, and prepare reliable AR forecasts.
- Provide input for credit assessments and manage sales order holds and releases.
- Investigate and resolve disputes, deductions, short payments, claims, missing invoices, and account discrepancies in collaboration with customers and cross-functional stakeholders.
- Perform customer account reconciliations and provide statements of account, invoice copies, credit notes, payment details, and other supporting documents as required.
- Prepare multiple reports and conduct periodic customer account reviews with internal stakeholders to discuss overdue balances, disputes, payment commitments, and required actions.
- Support write-off proposals, month-end closing, audits through accurate analysis and supporting documentation.
- Maintain SOPs, process documentation, and escalation matrices; support team training and issue resolution; and contribute to automation, standardization, and continuous improvement.
- Perform other collection and Invoice to Cash activities as required.
Required Education:
Bachelor’s degree in finance, Accounting, Business Administration, Commerce, or a related field preferred. Candidates from other disciplines may be considered with at least five years of relevant experience in Collections or Accounts Receivable.
Required Experience and Skills
- 3 to 5 years of relevant experience, preferably in Collections and Accounts Receivable.
- Strong knowledge of AR ageing, DSO, account reconciliation, deductions, write-offs, credit risk, and collection processes.
- Proficiency in Thai and English, including written and verbal business communication.
- Hands-on experience with SAP and advanced Microsoft Excel.
- A process-improvement mindset with the ability to identify opportunities for automation, standardization, and operational efficiency.
- Ability to work independently with an ownership mindset, communicate effectively with stakeholders, manage multiple priorities, adapt to changing business needs, and meet deadlines under pressure.
- Strong attention to detail and a commitment to accuracy, integrity, and compliance
- Strong analytical and reporting skills, with the ability to identify trends and provide actionable insights.
- Experience in the consumer health, pharmaceutical, or FMCG industry is an advantage.
Work Schedule:
- APAC business hours (6:30 AM to 3:30 PM India)
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