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Lead Reporting & Analytics Analyst

職務分類:
掲載日:
終了日:
ID:
2507035858W

この仕事を共有する:

Kenvueは現在、a:

Lead Reporting & Analytics Analyst

私たちがしていること

Kenvueで、日常のケアの並外れた力を実感します。100年以上にわたる伝統を基盤に、科学に根ざした当ホテルは、ニュートロジーナ®、アヴェーノ®、タイレノール®、リステリン®、ジョンソンズ®、バンドエイド®など、すでにお馴染みのアイコニックなブランドを展開しています。科学は私たちの情熱です。ケアは私たちの才能です.

Who We Are

私たちのグローバルチームは~22,000人の優秀な人々で、すべての声が重要で、すべての貢献が評価される職場文化を持っています。  私たちは洞察に情熱を注いでいます。 革新とお客様に最高の製品を提供することに取り組んでいます。専門知識と共感力を持つKenvuerであることは、毎日何百万人もの人々に影響を与える力を持つことを意味します。私たちは人を第一に考え、熱心に気を配り、科学で信頼を勝ち取り、勇気を持って解決します。そして、素晴らしい機会があなたを待っています!私たちと一緒に、私たちの、そしてあなたの未来を形作りましょう。詳細についてはをクリックしてくださいhere.

Role reports to:

ASSOC DIR GLOBAL TECH&BUSINESS SOLUTION

場所:

Asia Pacific, Philippines, National Capital, Paranaque

勤務地:

ハイブリッド

あなたがすること

Key Responsibilities

The key responsibilities include:

  • Capture reporting & analytics requirements from users ensuring appropriate prioritization.
  • Prioritize reporting & analytics workload on a day-to-day basis, ensuring requested reports and dashboards are generated timely and with quality.
  • Design, build and execute reports and dashboards.
  • Develop and own report templates and solve template issues.
  • Collaborate with Kenvue IT to resolve reporting & analytics application, system integration and automation issues.
  • Develop, automate and maintain SMART forms, reports and dashboards.
  • Author and own procedures and work instructions governing GCC Reporting & Analytics.
  • Own and contribute to GCC Reporting & Analytics-related incidences, investigations and corrective actions / preventative actions.
  • Maintain workflow dashboard metrics, ensuring the GCC reporting & analytics group is adequately staffed.
  • Enforce alignment of transactional master data to promote report standardization and consistency.
     

Qualifications

The qualifications include:

  • BA/BS in business or technology required.
  • Minimum 5 - 8 years’ experience in senior roles, leading reporting & analytics developers required.
  • 5 years’ experience in Visual Basics and Python programming required.
  • 5 years’ experience in database administration (Oracle, SQL Server and/or MySQL) required.
  • Solid understanding of data management systems or contact management systems required.
  • Experience in Generative AI required.
  • Experience supporting contact centers operations a plus.
  • Strong customer service orientation, creative and positive problem solver required.
  • Strong analytical skills with the ability to pinpoint problems in data records based on analysis required.
  • Strong leadership skills to direct individuals in the context of project related activities required.
  • Excellent written and verbal communication skills required.
  • Demonstrated critical thinking skills required.
     

Kenvue is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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