Kenvueは現在、以下求人を募集しております。
Purchase Requisition Analyst (R2P Triage Analyst)私たちがしていること
私たちKenvueは、日々のケアが持つ驚くべき力を信じています。100年以上の伝統と科学に根ざし、Neutrogena®, Aveeno®, Tylenol®, Listerine®, Johnson’s® and BAND-AID®など、皆様が既にご存じでご愛用いただいているアイコニックなブランドを提供しています。科学は私たちの情熱であり、ケアは私たちの才能です。
Who We Are
私たちのグローバルチームは、インサイトとイノベーションに情熱を注ぎ、最高の製品をお客様にお届けすることに全力を注ぐ、多様で優秀な22,000人以上の社員で構成されています。専門知識と共感力を備えたKenvuerであることは、毎日何百万人もの人々の生活に影響を与える力を持つことを意味します。私たちは、人を第一に考え、全身全霊をもってケアし、サイエンスで信頼を獲得し、勇気をもって解決します。私たちとあなた自身の未来を、共に切り開いていきましょう。
Role reports to:
R2P Triage Team Lead場所:
Europe/Middle East/Africa, Czechia, Prague, Prague勤務地:
ハイブリッドあなたがすること
Purchase Requisition Analyst will be responsible for processing Purchase Requisitions in Indirect procurement categories and ensure compliance in the process.
The Purchase Requisition Analyst (The R2P Triage Analyst) would also be responsible for ensuring seamless experience for the requestor/business partner when using the sourcing services by coordinating the process/interactions with Procurement.
The Purchase Requisition Analyst is also responsible for ensuring compliance with the defined processes when engaging with the various end users (requestor, business partner, Ops or Strategic Sourcing and other fellow Senior Specialists).
Key Responsibilities
Triage & Concierge Management
Performs transactional support pertaining to sourcing/purchase request triaging, buying support, and requisition completion.
Provides end user support for the Ariba eMarketplace; Triaging low touch, high touch, and no touch (needing completion assistance) requisitions – following the category card instructions.
Manage and resolve tickets requests in ServiceNow.
Converts fully completed Purchase Requests into Purchase Orders based on applicable forms from Ariba guided buying (applicable for requests w/ Sourcing activities)
Stakeholder Management/Customer Service/L3 Helpdesk Escalation:
Deliver service excellence and maximize customer service satisfaction
Identify, resolve and communicate critical user support issues in a timely manner.
Execute Voice of the Customer (VOC) action plan from different stakeholders
Maintain professional attitude during service delivery and resolution of issues
Ensure proper and timely escalation of issues so that they are resolved to meet internal and external expectations
Use a considerable amount of discretion in escalating issues to appropriate parties – co-workers, team leads and process managers
Quality Management:
Ensure issues are properly documented, prioritized, tracked, and resolved within the Service Level Agreements (SLA)
Perform root cause analysis on recurring and/or quality issues
Identify action plan for quality improvement
Work with Third Party Service Providers and different business functions for action planning and execution
Participate in Daily Management Systems to assess capacity, issues and focus areas
What We Are Looking For
Required Qualifications
Academic background: Appropriate University/bachelor degree qualification is essential. A recognized qualification in procurement or R2P process would be considered an asset
Experience: Required years of related experience: 1+ Years
Languages: Fluent in English; nice to have: another European language is required out of Spanish, German, French, Italian, Dutch
Desired Qualifications
Demonstrated proficiency with Procurement & Finance/Accounting processes (Requisitioning, PO, Invoicing, General Ledger)
Strong written and oral communication skills with the demonstrated ability to interact with various levels of the organization.
Strong MS Excel, PowerPoint, and Word skills.
Flexibility and adaptability in a fast-paced environment
What’s In It For You:
Employee Benefits:
5 weeks of vacation and 3 sick days
Hybrid model of working / home office
Pension Insurance
Meal vouchers, Pluxee benefit cafeteria, Company products with discount
Language courses contribution
Referral award
Public transportation allowance
Bonus based on company policy
Office Facilities:
Nice area with restaurants with metro station 300 m from office
Modern office with coffee and fruits, focus rooms
Health and Wellness Benefits:
On-site gym and massages
Global wellbeing reimbursement, long term illness contribution, Accident, Life, and disability insurance
Multisport card
Parental leave and early returning parents program
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