Kenvueは現在、以下求人を募集しております。
Sales Operation Manager私たちがしていること
私たちKenvueは、日々のケアが持つ驚くべき力を信じています。100年以上の伝統と科学に根ざし、Neutrogena®, Aveeno®, Tylenol®, Listerine®, Johnson’s® and BAND-AID®など、皆様が既にご存じでご愛用いただいているアイコニックなブランドを提供しています。科学は私たちの情熱であり、ケアは私たちの才能です。
Who We Are
私たちのグローバルチームは、インサイトとイノベーションに情熱を注ぎ、最高の製品をお客様にお届けすることに全力を注ぐ、多様で優秀な22,000人以上の社員で構成されています。専門知識と共感力を備えたKenvuerであることは、毎日何百万人もの人々の生活に影響を与える力を持つことを意味します。私たちは、人を第一に考え、全身全霊をもってケアし、サイエンスで信頼を獲得し、勇気をもって解決します。私たちとあなた自身の未来を、共に切り開いていきましょう。
Role reports to:
Head of Sales Operation & Capability Development場所:
Asia Pacific, Indonesia, Jawa, Jakarta Raya勤務地:
ハイブリッドあなたがすること
Kenvue is currently recruiting for a Sales Operations Manager. This role reports to the Head of Sales Operation & Capability Development within the Customer Development (Sales) organization and is based at our Jakarta Head Office .
Who We Are
At Kenvue, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA®, AVEENO®, LISTERINE®, JOHNSON’S®, MYLANTA®, COMBANTRIN®, NICORETTE®, IMODIUM®, and CAREFREE®—are category leaders trusted by millions of consumers who use our products to improve their daily lives. Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers' hearts and homes.
What You Will Do
Role Summary:
The Sales Operations Executive is responsible for ensuring efficient sales operations by managing ordering, invoicing, accounts receivable, customer claims, returns, documentation, and operational reporting. This role partners closely with Sales, Finance, Logistics, and customers to optimize cash flow, ensure compliance, improve operational efficiency, and support business performance through continuous process improvement.
Key Responsibilities
- Manage end-to-end invoicing processes, ensuring timely and accurate invoice generation and delivery.
- Drive accounts receivable (AR) collection activities and monitor DSO performance to improve cash flow.
- Handle customer claims, payment discrepancies, and returns while maintaining strong customer relationships.
- Coordinate with Sales, Finance, Logistics, and Channel teams to ensure smooth billing, claim, and promotional processes.
- Monitor operational KPIs and prepare regular reports on invoicing, collections, claims, returns, and DSO performance.
- Ensure compliance with company policies, SOPs, and audit requirements for sales operations activities.
- Maintain accurate documentation and ensure records are organized, secure, and audit-ready.
- Support internal and external audits by preparing required documentation and coordinating with relevant stakeholders.
- Establish, monitor, and review OKRs for contingent workers, providing regular performance tracking, coaching, and feedback.
- Identify opportunities to improve operational processes through automation, digitalization, and best practices.
Qualifications
Required Qualifications
- Bachelor's degree (S1) in Business, Accounting, Finance,or a related field.
- Minimum 3 years of experience in Sales Operations, Commercial Operations, or a related function.
- Strong understanding Order to Cash (O2C) works flow and administration, including customer claims and return.
- Strong analytical skills with the ability to interpret operational and financial data.
- Excellent stakeholder management and cross-functional collaboration skills.
- High attention to detail with strong problem-solving and organizational abilities.
Preferred Skills
- Strong business and commercial acumen
- Knowledge of Order-to-Cash (O2C) processes
- Experience in sales operations and technology-enabled solutions
- Process improvement and continuous improvement mindset
- Proficiency in SAP and Microsoft Office, particularly Excel
- Strong written and verbal communication skills in English
What's In It for You
- Competitive Benefit Package
- Paid Company Holidays & More!
- Learning & Development Opportunities
- Employee Resource Groups
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex.
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