Senior Manager Customer Development, Amazon Self Care

Senior Manager Customer Development, Amazon Self Care

私たちがしていること

Kenvueで、日常のケアの並外れた力を実感します。100年以上にわたる伝統を基盤に、科学に根ざした当ホテルは、ニュートロジーナ®、アヴェーノ®、タイレノール®、リステリン®、ジョンソンズ®、バンドエイド®など、すでにお馴染みのアイコニックなブランドを展開しています。科学は私たちの情熱です。ケアは私たちの才能です.

Who We Are

私たちのグローバルチームは~22,000人の優秀な人々で、すべての声が重要で、すべての貢献が評価される職場文化を持っています。 私たちは洞察に情熱を注いでいます。 革新とお客様に最高の製品を提供することに取り組んでいます。専門知識と共感力を持つKenvuerであることは、毎日何百万人もの人々に影響を与える力を持つことを意味します。私たちは人を第一に考え、熱心に気を配り、科学で信頼を勝ち取り、勇気を持って解決します。そして、素晴らしい機会があなたを待っています!私たちと一緒に、私たちの、そしてあなたの未来を形作りましょう。詳細についてはをクリックしてくださいhere.

Role reports to:

Director eComm CD Amazon Self Care

Location:

North America, United States, New Jersey, Summit

勤務地:

完全リモート

あなたがすること

The Senior Manager Customer Development, Amazon is responsible for developing and executing strategic customer growth plans, delivering financial targets and managing ongoing customer relationships.

Key Responsibilities

• Develop consumption and shipment plans to deliver financial commitments internally and to the customer
• Define, monitor, and assess key metrics to track progress and adjust the plan as needed to deliver results
• Deliver industry leading profitable growth for Kenvue and Amazon through successful customer negotiations
• Ensure strong connectivity with internal stakeholders (Media, Shopper, Marketing, Customer Strategy, Supply Chain, Finance) to infuse customer insights and eCommerce knowledge into business planning and drive Amazon opportunities forward
• Leads, shapes, and executes business plans to deliver sales results, including maximized volume potential, increased merchandising and media effectiveness, growth and brand share
• Manages direct reports and is accountable for their talent management and development
• Responsible for leading strong collaboration with multiple internal stakeholders and eCommerce team members, balancing needs of the brand with demands of the customer to deliver win-win scenarios, leaning on experts across stakeholder groups, and instilling followership in efforts to win with a highly dynamic/evolving customer
• Be a subject matter expert in all demand drivers of the Amazon 1P business including, but not limited to price, promo, packaging/assortment levers, media/search, shopper
• Develop and maintain the online channel portfolio of Kenvue items while balancing customer and Kenvue item profitability metrics
• Responsible for accurate forecasting of monthly sales by franchise and brands.
• Leads annual business planning process and leverages business analytics to influence customer and company decision making at top-to-top levels.
• Serves as “voice of customer” to the company in order to address customer needs and accomplish goals and objectives, including launching new items and optimal path to purchase execution
• Manages trade spend to stay within budget and to maximize ROI
• Manages customer-specific scorecards to monitor sales progress and identify and close sales gaps
• Coordinate, analyze, and draw conclusions from a variety of data sources such as customer POS, Amazon Vendor Central, Stackline, and Pacvue to independently discern trends and provide insights-based recommendations to influence strategies
• Serve as a change agent within the eCommerce channel, at the customer, and internal Kenvue functions driving and instituting strategies that improve collaborative, innovative efforts that result in increased sales, profit and/or business productivity
• Complies with company policies and procedures at all times

What we are looking for:

Required Qualifications

• Bachelor's degree and 8+ years of prior experience in customer sales, category insights/management, analytics, shopper marketing/insights, or related field in a consumer products environment
• Robust experience with data analysis; Ability to access, interpret and draw accurate conclusions from sales and customer data is required
• Prior success negotiating with and influencing multiple levels of customer leadership
• Strong financial and analytical acumen
• Ability to build impactful presentations to explain recommendations and findings of analyses, resources, and studies.
• Experience in leadership and development of direct reports
• Ability to accurately forecast and predict business results.
• Ability to work optimally within a fast-paced, sophisticated matrix and changing environment.
• Ability to influence decision-makers up and down two or more levels, with and without direct authority, to ensure a fully aligned customer/company business plan.
• Ability to identify and assess risk and prioritize competing demands.
• This role will require up to 10% travel

Desired Qualifications

• Robust Customer Development experience across multiple customers
• eCommerce and Customer Strategy experience is preferred
• Experience with syndicated eCommerce data systems preferred
• Cross functional experience

それは何ですか

$152,150.00 - $214,800.00

これは、勤務地、候補者のスキル、経験、教育レベルなど、多くの要素を考慮に入れています。その他の仕事関連の要因.

Kenvueは機会均等雇用者であることを誇りに思っています。人種、肌の色、宗教、性別、性的指向、性同一性、年齢、出身国、または保護された退役軍人の地位に関係なく、すべての資格のある応募者は、能力に基づいて雇用の検討を受け、障害に基づいて差別されることはありません。