Kenvueは現在、以下求人を募集しております。
ServiceNow Development Manager私たちがしていること
私たちKenvueは、日々のケアが持つ驚くべき力を信じています。100年以上の伝統と科学に根ざし、Neutrogena®, Aveeno®, Tylenol®, Listerine®, Johnson’s® and BAND-AID®など、皆様が既にご存じでご愛用いただいているアイコニックなブランドを提供しています。科学は私たちの情熱であり、ケアは私たちの才能です。
Who We Are
私たちのグローバルチームは、インサイトとイノベーションに情熱を注ぎ、最高の製品をお客様にお届けすることに全力を注ぐ、多様で優秀な22,000人以上の社員で構成されています。専門知識と共感力を備えたKenvuerであることは、毎日何百万人もの人々の生活に影響を与える力を持つことを意味します。私たちは、人を第一に考え、全身全霊をもってケアし、サイエンスで信頼を獲得し、勇気をもって解決します。私たちとあなた自身の未来を、共に切り開いていきましょう。
Role reports to:
Enterprise Applications Lead場所:
Asia Pacific, India, Karnataka, Bangalore勤務地:
ハイブリッドあなたがすること
The ServiceNow Development Manager is responsible for driving the successful delivery of ServiceNow platform initiatives, managing the Capacity Team to ensure optimal resource allocation, and fulfilling People Manager (PML) duties for assigned staff. This role ensures that all platform delivery outcomes meet quality, timeline, and business objectives while fostering team growth and operational excellence.
The position requires a ServiceNow Certified Architect or Certified Application Developer with a minimum of 10 years’ hands-on ServiceNow experience and proven expertise delivering HR Service Delivery (HRSD) and IT Service Management (ITSM) solutions.
Key Responsibilities:
Lead ServiceNow platform delivery across HRSD, Procurement (S2P), WSD, VR, ITSM, and related modules, ensuring solutions meet business priorities and quality standards.
Lead ServiceNow platform delivery across HRSD, Procurement (S2P), WSD, VR, ITSM, and related modules, ensuring solutions meet business priorities and quality standards.
Manage the Capacity Team, balancing workloads, forecasting resource needs, and optimizing allocation for platform delivery efficiency.
Act as People Manager (PML) for assigned staff, conducting performance reviews, career development planning, and skills coaching.
Collaborate with stakeholders, Product Owners, and Technical Leads to define platform delivery priorities and schedules.
Monitor and report delivery KPIs, implementing improvements to enhance speed, quality, and stakeholder satisfaction.
Provide technical oversight to ensure all platform solutions follow ServiceNow best practices, architectural standards, and governance guidelines.
Maintain clear, consistent communication with business and technical stakeholders throughout delivery cycles.
Partner with vendors and third-party providers to ensure platform delivery commitments are met.
Ensure compliance with IT governance, security requirements, and ServiceNow platform delivery standards.
Qualifications & Skills:
Minimum 10 years’ experience in ServiceNow platform delivery, with leadership and hands-on expertise.
ServiceNow Certified Technical Architect (CTA) or ServiceNow Certified Application Developer (CAD) required.
Proven track record in delivering HRSD and ITSM solutions, including configuration, customization, and best practices.
Strong understanding of ServiceNow modules, integrations, and enterprise-scale deployments.
Experience in capacity planning, resource management, and workload optimization.
Excellent leadership, communication, and stakeholder management skills.
Familiarity with Agile or hybrid delivery methodologies.
Prior experience as a people manager in a technical delivery environment.
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