Kenvueは現在、以下求人を募集しております。
Site Delivery Lead私たちがしていること
私たちKenvueは、日々のケアが持つ驚くべき力を信じています。100年以上の伝統と科学に根ざし、Neutrogena®, Aveeno®, Tylenol®, Listerine®, Johnson’s® and BAND-AID®など、皆様が既にご存じでご愛用いただいているアイコニックなブランドを提供しています。科学は私たちの情熱であり、ケアは私たちの才能です。
Who We Are
私たちのグローバルチームは、インサイトとイノベーションに情熱を注ぎ、最高の製品をお客様にお届けすることに全力を注ぐ、多様で優秀な22,000人以上の社員で構成されています。専門知識と共感力を備えたKenvuerであることは、毎日何百万人もの人々の生活に影響を与える力を持つことを意味します。私たちは、人を第一に考え、全身全霊をもってケアし、サイエンスで信頼を獲得し、勇気をもって解決します。私たちとあなた自身の未来を、共に切り開いていきましょう。
Role reports to:
Regional Service Operations and Delivery Lead場所:
Asia Pacific, South Korea, Seoul, Seoul勤務地:
ハイブリッドあなたがすること
This role is offered as a 12‑month fixed‑term contract. Any extension or conversion beyond the initial term would be subject to business needs and performance, and should not be assumed.
The Site Delivery Lead is responsible for the delivery and support of personal computing capabilities, desk-side support, collaboration tools, and core technology infrastructure services to a cluster of markets and sites. He/she will be responsible for the availability, security, and performance of our technology infrastructure, ensuring approved OLAs/SLAs are met.
Key Responsibilities
Partner across Technology Services (TS), Cyber, Business Unit IT (BUIT), and/or vendors to implement solutions, manage incidents and technology demands, and execute strategies to ensure the delivery of agreed-upon capabilities to meet the business needs.
Provide excellent customer service and maintain strong relationships with stakeholders. This role is also responsible for the technology health of the overall site operations, by providing in-catalogue services efficiently and delivering in high quality to drive great user experience (UX).
Play a crucial role in planning and executing technology projects, in compliance with industry standards and regulations to ensure availability, security, and performance of our technology infrastructure.
What we are looking for
Bachelor’s degree or equivalent
8 years’ experience in managing and delivering end-to-end IT infrastructure and end-user services
Proven experience in executing enterprise IT infrastructure projects and managing day-to-day operation
Solid customer focus and service orientation, with a keen focus to identify areas for improvement and scalability of services/solutions
Excellent verbal and written communication in Korean/English, interpersonal skills, and influencing skills, including the ability to manage communication across the organization
Practical experience in handling performance metrics to measure operational performance and user experience (UX)
Ability to lead, collaborate, and influence peers, subordinates, and management to achieve desired outcome
Experience in vendor management/relationships, managing SLA/OLA/UX, and to deliver high-quality services in a cost-efficient manner
Proven experience to execute IT infrastructure strategy in alignment with global OKRs
Strong analytical and problem-solving abilities
A self-starter mindset coupled with excellent leadership and team management skills
Well rounded technical background and familiarity with ITIL framework
Act as TS Point of Contact and incident /service request escalation for IT Shared Services partner
Importantly, a self-starter with a positive and “can-do” mindset, always looking for improvement opportunities
What’s in it for you
Competitive Benefit Package
Paid Vacation, Volunteer Time, and More!
Learning & Development Opportunities
Employee Resource Groups
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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