Key Account Manager

Key Account Manager

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Pharmacy Wholesaler Supply Manager

Location:

Asia Pacific, Australia, New South Wales, Sydney

Work Location:

Hybrid

What you will do

The Key Account Manager is responsible for supporting the day-to-day management of the State Group portfolio, building relationships with key decision makers and conducting range review presentations. This role also supports the Pharmacy Wholesale function. You will also work cross-functionally with the business to drive our strategic objectives, be responsible for developing sales forecasts and reports, and analysing customer business opportunities:

Key Responsibilities

 

Community Pharmacy Groups:

• Develop and maintain strong relationships with key clients and stakeholders to ensure accurate and timely execution of customer business plans

• Drive business planning cycles for your state portfolio including annual category reviews

• Identify new business opportunities and collaborate with the cross-functional teams to drive revenue growth.

• Deliver compelling presentations to key customer executives and decision makers

• Develop promotional programs that operate within marketing objectives, drive ROI and are within the assigned budget

• Ensure customer satisfaction through effective communication and problem-solving, including negotiating, aligning, and executing promotional activities to ensure the smooth delivery of brilliant execution.

• Track NTS, Market Share and supply chain metrics for your customers

• Forecast and report accurate sales data to inform sales strategy

• Collaborate with cross-functional teams to ensure successful execution of client projects and campaigns.

• Provide regular reporting and analysis to clients on campaign performance and ROI.

• Identify and capitalize on opportunities for the field sales force to secure sales

 

Pharmacy Wholesale Support:

• Maintain master data and internal reporting

• Work closely with all Wholesaler pricing departments to ensure all price changes, product changes, new lines are set up in time, including deal submissions

• Update field where necessary of any deals or changes

• Manage administrative account issues that may arise

• Manage adhoc queries from the field team

What we are looking for

Required Qualifications

• Bachelor's degree in Marketing, Business Administration, or related field.

• Tier 1 FMCG experience in either Sales, Marketing, Field or Category

• Prove track record of success in managing key accounts and driving revenue growth.

• Excellent communication and interpersonal skills with the ability to build strong relationships with clients and stakeholders.

• Strong analytical and problem-solving skills with the ability to provide strategic insights and recommendations.

• Ability to manage multiple projects and deadlines while maintaining a high level of attention to detail.

• Strong communication and negotiation skills

• Demonstrated ability to work in a team setting and contribute to team success

What’s in it for you

· Competitive Benefit Package

· Benefits include Health and Wellness Reimbursement, Volunteering Days and much more!

· Learning & Development Opportunities

· Great Place to Work Certified 2023

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.