Lab Coordinator, The Insights Lab

Lab Coordinator, The Insights Lab

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Senior Insights Manager

Location:

North America, United States, New Jersey, Summit

Work Location:

Hybrid

What you will do

The Insights Lab is a new state-of-the-art facility enabling immersive collaboration, planning and learning.  It is a technology forward environment with physical and digital merchandising capability and will be leveraged for strategic meetings, consumer learning and to showcase our Kenvue Category Visioning and best-in-class innovation and execution to our customers, retailers, and partners.

 

The Lab Coordinator is responsible for the day-to-day operations of the Insights Lab to support consumer / shopper research initiatives, retailer meetings, strategic planning meetings, BIC merchandising & activation development.  This coordinator will lead the hosting of Kenvue guests and have competence across key tech & shopper / category systems such as JDA Space Planning software, Adobe Creative Cloud, and video / audio tech experience.  This individual needs to be agile, adaptable, ability to manage complexity, strong presentation skills, an ability to develop content, and a strong understanding of video / audio technology.  This leader will collaborate with multiple stakeholders internally and externally and should have a demonstrated ability to manage complexity & partner end-to-end.  

Key Responsibilities: 

• Manage and coordinate key partner and customer presentations leveraging Innovation Lab Immersive software in support of Category / Brand / Retailer initiatives

• Facilitate scheduling, booking and maintenance of the lab

• Run the day-to-day operations of the lab, with high quality management of the technical tools & software

• ·Run the day-to-day operations of The Insights Lab meetings including preparing for & executing hosting consumers, shoppers, retailers, Kenvue guests & leaders

• Design and run the immersive retailer environments leveraging VIS software and in partnership with development agency

• Optimize the lab Booking process, developing and deployment process of lab usage

• Influence and execute the POG activation of merchandising improvements, efficient assortment, and clustering solutions

• Work in partnership with other Global Insights Lab (e.g. P2P Lab in UK) and local Retailer team CFTs

 

What we are looking for 

Required Qualifications:

• Bachelor's degree required

• A minimum of 2 years business experience

• Strong digital & technical literacy, including strong knowledge of MS Office Suite, Calendar Scheduling Software, VIZ or Photoshop

• Strong interpersonal skills and ability to build relationships

• Ability to work collaboratively and independently to organize and complete assigned work

• Strong facilitation skills, creativity and ability to flawlessly meet lab user needs with agility is required.

• Ability to understand, interpret and communicate complex information

• This is a Hybrid role, with a minimum of 2 days per week in office expectation at our office in Summit, NJ. Number of in-office days could be greater in a week depending on scheduled lab events.

Desired Qualifications 

• Experience in CPG industry desired - customer insights, category management, space planning and/or shopper insights or relevant business experience

• Experience with AV equipment troubleshooting desired

• Knowledge of omni retail customer store operations, structure, strategy, and retail execution tactics

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What’s in it for you

$71,400.00 - $100,800.00

This takes into account a number of factors including work location, the candidate’s skills, experience, education level & other job-related factors.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.