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MYSG Market Operations Lead

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Job ID:
2607045908W
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Kenvue is currently recruiting for a:

MYSG Market Operations Lead

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Senior Director, Metro Asia Supply Chain

Location:

Asia Pacific, Malaysia, Selangor, Petaling Jaya

Work Location:

Fully Onsite

What you will do

The Market Operations Lead provides end-to-end leadership for the in-market supply chain, including planning and warehousing & distribution (W&D), for the Malaysia and Singapore businesses within Kenvue Asia Pacific. The role partners closely with Commercial and market leadership stakeholders to drive demand planning, integrated business planning (IBP/S&OP), trade customization, deployment planning, warehousing, distribution, and customer service—executing the market Operations strategy aligned to the 3-year operating plan (3YOP). This position is accountable for delivering service, growth enablement, and financial outcomes including gross profit, income before tax, and inventory performance.

Key Responsibilities

  • Own and drive a strong IBP / S&OP process for the market in partnership with the Commercial team.

  • Drive adherence to Operations guardrails and governance routines to support Product Portfolio Management (PPM) choices and customer segmentation.

  • Drive continuous improvement in customer service (OTIF-D), forecast accuracy (MAPE/Bias), customer experience, and W&D performance—delivering service, productivity, and cost targets.

  • Lead inventory management for events and trade customization, partnering with Regional Planning and Make & Deliver teams.

  • Lead finished goods warehousing and distribution operations, ensuring quality, safety, and compliance. Partner with the end-to-end team to improve warehouse productivity and deliver cost improvement initiatives for the local market.

  • Manage performance of 3rd-party logistics providers, ensuring service delivery and operational compliance in partnership with Finance, Regional Deliver, and Trade Compliance teams.

  • Partner with Commercial and cross-functional teams on end-to-end initiatives (e.g., portfolio simplification, complexity reduction, and value creation).

  • Ensure on-time downstream supply chain readiness for new product innovations, working with Regional and local cross-functional teams.

  • Lead the people agenda to strengthen the talent pipeline and build critical future capabilities; role model Kenvue Values and Behaviors.

What we are looking for

Required Qualifications

  • Minimum 8-10 years of end-to-end supply chain experience, covering demand and supply planning, S&OP/IBP, and W&D operations, including people leadership and cross-functional partnering. Experience across Quality, Procurement, Manufacturing, and Finance is an advantage, as is experience working with diverse teams and cultures.

  • Bachelor’s degree required; MBA/master’s degree with specialization in supply chain/operations is preferred.

  • Strong business acumen with end-to-end supply chain understanding.

  • Working knowledge of ERP systems (SAP) and advanced planning tools.

  • Strategic thinker with strong analytical skills and a structured problem-solving approach.

  • Experience with digital tools and process excellence across planning and W&D operations.

  • Strong interpersonal skills with a proven ability to influence and collaborate across functions.

  • Proven people leadership and coaching experience; able to operate effectively within a matrixed organization.

  • Customer-centric mindset with a strong focus on service excellence.

  • Strong written and verbal communication skills.

  • Travel requirement: up to 25% travel to Singapore and up to 25% within the market to cover customers, trade, and DC responsibilities.

What’s in it for you

  • Competitive Benefit Package 

  • Paid Company Holidays, Paid Vacation, Volunteer Time & More!        

  • Learning & Development Opportunities        

  • Kenvuer Impact Networks        

       

      

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.