Director Customer Strategy Skin Health

Director Customer Strategy Skin Health

O que fazemos

At Kenvue, percebemos o extraordinário poder do cuidado diário. Construída com base em mais de um século de herança e enraizada na ciência, somos a casa de marcas icônicas - incluindo NEUTROGENA®, AVEENO®, TYLENOL,® LISTERINE,® JOHNSON'S® e BAND-AID® que você já conhece e ama. A ciência é a nossa paixão; O cuidado é o nosso talento.

Quem somos

Nossa equipe global é de ~ 22.000 pessoas brilhantes com uma cultura no local de trabalho onde cada voz é importante e cada contribuição é apreciada. Somos apaixonados por insights, inovação e comprometidos em entregar os melhores produtos aos nossos clientes. Com experiência e empatia, ser um Kenvuer significa ter o poder de impactar milhões de pessoas todos os dias. Colocamos as pessoas em primeiro lugar, nos importamos ferozmente, ganhamos confiança com a ciência e resolvemos com coragem - e temos oportunidades brilhantes esperando por você! Junte-se a nós para moldar nosso futuro - e o seu. Para obter mais informações, clique em aqui.

Role reporta para:

Sr. Director Customer Strategy Skin

Location:

North America, United States, New Jersey, Summit

Local de trabalho:

Híbrido

O que você fará

The Director of Customer Strategy develops customer-specific and channel activation plans based on category operating plans and customer priorities, ensuring consistent execution of 5P and category management fundamentals across brands and omnichannel retail. This role leads joint and annual business planning with strategic retailers, representing Kenvue’s interests to drive both in-store and online category growth. The Director provides marketplace insights for integrated business planning, shapes financial targets and resource allocations for customer negotiations, and influences marketing strategies with retailer and competitive insights. Responsible for leading a team, coaching talent, managing special projects, and communicating actionable data insights, this role also supports customer strategies and marketing trade priorities.

Key Responsibilities

• Collaborate with cross-functional teams to turn annual plans into national channel strategies.

• Partner with senior leaders to set targets and optimize trade funding by category and channel.

• Direct category plans, including launches and pricing, ensuring strong execution by teams and customers.

• Lead integrated business planning and align franchise and customer forecasts.

• Analyze omnichannel performance to recommend category investment opportunities or address risks.

• Support new products and retailer-specific initiatives with key customers and leadership.

• Guide the team in updating and sharing standard category strategies with field and cross-functional partners.

• Ensure retailer and online activation aligns with Kenvue standards and KPIs.

• Act as main contact for Customer Strategy leadership.

• Develop annual omnichannel plans in line with Kenvue’s three-year strategy and drive category leadership.

• Liaise between marketing and customer teams to implement best practices and new tools.

• Manage budgets to ensure profitable growth.

• Operate effectively in a fast-paced, complex environment.

• Influence stakeholders at all levels to align business plans.

• Communicate across functions, tailoring presentations for different audiences.

• Oversee project plan execution and analyze customer, shopper, and category study results.

• Deliver compelling, data-driven presentations to support business initiatives.

• Manage investments and resources for optimal outcomes.

• Identify risks, prioritize tasks, and coach team development.

What we are looking for

Required Qualifications

• A minimum of a Bachelor’s degree (minimum, four years).

• A minimum of 8 years’ experience in Consumer Sales with strong knowledge of consumer products industry, including brand strategies, competitive products, and channels.

• A minimum of 5 years of people management experience.

• Experience with financial business models, budgets, or P&L management.

• Experience with analytics, digital, and application of customer and consumer insights within a sales organization.

• Up to 25% of travel required.

Preferred Qualifications

• Leadership experience in Sales, Trade Marketing, Category Management, and Shopper Insights preferred.

• Proven track record of developing high-performing, multi-functional teams preferred.

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O que você ganha com isso

$190,825.00 - $269,400.00

Isso leva em consideração vários fatores, incluindo local de trabalho, habilidades do candidato, experiência, nível de educação e outros fatores relacionados ao trabalho.

A Kenvue tem orgulho de ser um empregador de oportunidades iguais. Todos os candidatos qualificados serão considerados para o emprego com base no mérito, independentemente de raça, cor, religião, sexo, orientação sexual, identidade de gênero, idade, nacionalidade ou status de veterano protegido e não serão discriminados com base na deficiência.