GCV Quality and Compliance

GCV Quality and Compliance

O que fazemos

At Kenvue, percebemos o extraordinário poder do cuidado diário. Construída com base em mais de um século de herança e enraizada na ciência, somos a casa de marcas icônicas - incluindo NEUTROGENA®, AVEENO®, TYLENOL,® LISTERINE,® JOHNSON'S® e BAND-AID® que você já conhece e ama. A ciência é a nossa paixão; O cuidado é o nosso talento.

Quem somos

Nossa equipe global é de ~ 22.000 pessoas brilhantes com uma cultura no local de trabalho onde cada voz é importante e cada contribuição é apreciada. Somos apaixonados por insights, inovação e comprometidos em entregar os melhores produtos aos nossos clientes. Com experiência e empatia, ser um Kenvuer significa ter o poder de impactar milhões de pessoas todos os dias. Colocamos as pessoas em primeiro lugar, nos importamos ferozmente, ganhamos confiança com a ciência e resolvemos com coragem - e temos oportunidades brilhantes esperando por você! Junte-se a nós para moldar nosso futuro - e o seu. Para obter mais informações, clique em aqui.

Role reporta para:

Senior Manager, Quality & Compliance

Localização:

Asia Pacific, Philippines, Metro Manila, Taguig

Local de trabalho:

Híbrido

O que você fará

This position leads Global Complaint Vigilance (GCV) project management and audit tracking, and trend analysis. It serves as a key contributor to GCV

Quality Systems and functions as a Super User for QMS platforms including Veeva, and EtQ. Additionally, this role supports Quality & Compliance

(Q&C) oversight of GCV and Global Consumer Care (GCC) business and operational initiatives, issue management, documentation, and audits. The

position ensures that GCC and GCV operations align with Kenvue policies, internal processes, systems, procedures, and all applicable regulatory and

health authority requirements.

Responsibilities:

GCV Project Management Leadership

· Leads GCV project management activities and oversees project execution.

· Manages GCV projects in Smartsheet, ensuring accurate timelines, deliverables, and team alignment.

· Conducts monthly meetings with Project Leads to review status, discuss risks and roadblocks, and drive issue resolution.

Audit Tracking, Trending & Inspection Support

· Documents audit and inspection information in the Audit & Inspections application.

· Prepares and facilitates the quarterly Audit & Inspections Review meeting with the GCV Leadership Team.

· Supports GCC and GCV participation in regulatory inspections and Global Regulatory Compliance (GRC) audits, ensuring timely follow up and

remediation of related observations.

· Supports implementation of the GCC and GCV Internal Audit Program.

· Prepares GCV and GCC global metrics and trends for audits.

Quality Systems Representation

· Leads GCV representation in global quality systems–related forums, including Training Process Owners and QMS transformation projects.

· Serves as Super User for Quality Systems applications including Veeva and EtQ Symphony.

· Manages EtQ user access for GCC and GCV teams including EtQ quarterly clean-up and annual user recertification.

· Acts as Training administrator, overseeing curricula and user group management for GCC and GCV Q&C.

· Participates in Quality Systems Community of Practice (COP) and the EtQ Super User Network (SUN) Forum.

· Supports GCC Q&C KPI preparation.

Documentation & Quality Governance Support

· Supports global and regional document pre-review process for GCC and GCV.

· Supports GCC related quality documentation, including document uploads and review approvals.

· Supports issue management, documentation, and audit readiness activities for GCV and GCC.

Cross Functional Collaboration

· Builds strong partnerships with GCC, GCV, Safety and Pharmacovigilance and Quality Systems teams.

· Participates in cross functional projects and initiatives as assigned.

Qualifications:

• College/ University Degree
• Minimum of 5-8 years relevant experience in a regulated industry is required.
• Previous experience in complaint vigilance, medical safety or similar environment is preferred.
• Previous auditing and/or corporate or regulatory inspection support experience is required. Global exposure and experience are an asset

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