Invoice to Cash Senior Analyst

Invoice to Cash Senior Analyst

O que fazemos

At Kenvue, percebemos o extraordinário poder do cuidado diário. Construída com base em mais de um século de herança e enraizada na ciência, somos a casa de marcas icônicas - incluindo NEUTROGENA®, AVEENO®, TYLENOL,® LISTERINE,® JOHNSON'S® e BAND-AID® que você já conhece e ama. A ciência é a nossa paixão; O cuidado é o nosso talento.

Quem somos

Nossa equipe global é de ~ 22.000 pessoas brilhantes com uma cultura no local de trabalho onde cada voz é importante e cada contribuição é apreciada. Somos apaixonados por insights, inovação e comprometidos em entregar os melhores produtos aos nossos clientes. Com experiência e empatia, ser um Kenvuer significa ter o poder de impactar milhões de pessoas todos os dias. Colocamos as pessoas em primeiro lugar, nos importamos ferozmente, ganhamos confiança com a ciência e resolvemos com coragem - e temos oportunidades brilhantes esperando por você! Junte-se a nós para moldar nosso futuro - e o seu. Para obter mais informações, clique em aqui.

Role reporta para:

Invoice to Cash Senior Team Lead (Thai Bilingual)

Localização:

Asia Pacific, India, Karnataka, Bangalore

Local de trabalho:

Híbrido

O que você fará

Position: Invoice to Cash Senior Analyst

Location: Bengaluru
Work Arrangement: Hybrid
Reports to: Invoice to Cash Senior Team Lead

Role Overview

The Invoice to Cash Senior Analyst will manage the end-to-end Invoice-to-Cash cycle for Thailand.

Key Responsibilities

• Manage end-to-end collections for Thailand, ensuring payments are received on time, and collection targets are met.
• Review AR ageing regularly, prioritize overdue accounts based on value and risk, and take appropriate collection actions.
• Contact customers through emails, calls, statements of account, and dunning notices to follow up on overdue invoices and secure payment commitments.
• Maintain accurate and timely collection records, including customer responses, payment commitments, dispute details, and follow-up actions, and prepare reliable AR forecasts.
• Provide input for credit assessments and manage sales order holds and releases.
• Investigate and resolve disputes, deductions, short payments, claims, missing invoices, and account discrepancies in collaboration with customers and cross-functional stakeholders.
• Perform customer account reconciliations and provide statements of account, invoice copies, credit notes, payment details, and other supporting documents as required.
• Prepare multiple reports and conduct periodic customer account reviews with internal stakeholders to discuss overdue balances, disputes, payment commitments, and required actions.
• Support write-off proposals, month-end closing, audits through accurate analysis and supporting documentation.
• Maintain SOPs, process documentation, and escalation matrices; support team training and issue resolution; and contribute to automation, standardization, and continuous improvement.
• Perform other collection and Invoice to Cash activities as required.

 

Required Education:

Bachelor’s degree in finance, Accounting, Business Administration, Commerce, or a related field preferred. Candidates from other disciplines may be considered with at least five years of relevant experience in Collections or Accounts Receivable.

 

Required Experience and Skills

• 3 to 5 years of relevant experience, preferably in Collections and Accounts Receivable.
• Strong knowledge of AR ageing, DSO, account reconciliation, deductions, write-offs, credit risk, and collection processes.
• Proficiency in Thai and English, including written and verbal business communication.
• Hands-on experience with SAP and advanced Microsoft Excel.
• A process-improvement mindset with the ability to identify opportunities for automation, standardization, and operational efficiency.
• Ability to work independently with an ownership mindset, communicate effectively with stakeholders, manage multiple priorities, adapt to changing business needs, and meet deadlines under pressure.
• Strong attention to detail and a commitment to accuracy, integrity, and compliance
• Strong analytical and reporting skills, with the ability to identify trends and provide actionable insights.
• Experience in the consumer health, pharmaceutical, or FMCG industry is an advantage.

 

Work Schedule:

• APAC business hours (6:30 AM to 3:30 PM India)

 

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