Key Account Manager - Coles

Key Account Manager - Coles

O que fazemos

At Kenvue, percebemos o extraordinário poder do cuidado diário. Construída com base em mais de um século de herança e enraizada na ciência, somos a casa de marcas icônicas - incluindo NEUTROGENA®, AVEENO®, TYLENOL,® LISTERINE,® JOHNSON'S® e BAND-AID® que você já conhece e ama. A ciência é a nossa paixão; O cuidado é o nosso talento.

Quem somos

Nossa equipe global é de ~ 22.000 pessoas brilhantes com uma cultura no local de trabalho onde cada voz é importante e cada contribuição é apreciada. Somos apaixonados por insights, inovação e comprometidos em entregar os melhores produtos aos nossos clientes. Com experiência e empatia, ser um Kenvuer significa ter o poder de impactar milhões de pessoas todos os dias. Colocamos as pessoas em primeiro lugar, nos importamos ferozmente, ganhamos confiança com a ciência e resolvemos com coragem - e temos oportunidades brilhantes esperando por você! Junte-se a nós para moldar nosso futuro - e o seu. Para obter mais informações, clique em aqui.

Role reporta para:

Senior Manager, Coles, IG, Value Channels & New Business

Localização:

Asia Pacific, Australia, New South Wales, Sydney

Local de trabalho:

Híbrido

O que você fará

As one of Kenvue’s key customer roles, the Key Account Manager at Coles plays a critical role by partnering with the customer to build brands, grow revenue through effective customer strategies, and ensure long‑term financial performance, physical availability in market, and sustainable business success. This role owns the day‑to‑day management of key customer relationships and is responsible for account planning, promotional execution, category performance analysis, trade spend management, and leading range review process for the portfolio.

Key Responsibilities

Commercial Leadership & Account Management (60%)

• Lead the delivery of profitable sales growth through continuous evaluation of commercial performance and identification of growth opportunities across Infant Personal Care, Body Wash, Feminine Care and Trial and Travel.
• Manage the trade spend budget for the portfolio in line with agreed guardrails, ensuring optimal return on investment and delivery of net sales targets
• Implement and maintain a disciplined approach to Gross Sales, Trade Spend and Net Trade Sales management through bottom‑up forecasting and ongoing ROI tracking
• Own customer forecasts and stock management to support stable supply and minimise risk
• Manage all administrative account requirements in a timely and accurate manner

Category & Strategic Planning (30%)

• Collaborate with internal category and marketing teams to shape and influence strategic and commercial plans
• Develop, implement and manage category‑level Joint Business Plans, including annual promotional and activation calendars
• Lead formal category reviews to improve range visibility, availability and overall category performance
• Negotiate mutually beneficial commercial and category strategies that deliver growth for both the customer and the business

Team Contribution & Stakeholder Engagement (10%)

• Actively contribute to the broader Grocery Team by sharing best practice initiatives and insights
• Build and maintain strong, effective relationships with customers, internal stakeholders and field teams
• Ensure field teams are clearly briefed and aligned to support national activity and key customer initiatives

What we are looking for

• 3+ years experience in FMCG account management
• Experience within any mayor grocery retailer is highly desired
• Strong Analytic Skills
• Solid understanding of category management & shopper principles
• Strong financial literacy including the ability to work with P&Ls effectively
• Intermediate level in software systems Excel & PowerPoint
• Strong presentation, negotiation and selling skills
• Excellent written and verbal communication skills

What’s in it for you

• Exceptional long-term career opportunities 
• Supportive high performing team
• Competitive Benefit Package including Flexible Working, Exercise and Wellbeing Reimbursement, Volunteer Days and much more! 

Kenvue is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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