Senior Customer Supply Chain Analyst

Senior Customer Supply Chain Analyst

O que fazemos

At Kenvue, percebemos o extraordinário poder do cuidado diário. Construída com base em mais de um século de herança e enraizada na ciência, somos a casa de marcas icônicas - incluindo NEUTROGENA®, AVEENO®, TYLENOL,® LISTERINE,® JOHNSON'S® e BAND-AID® que você já conhece e ama. A ciência é a nossa paixão; O cuidado é o nosso talento.

Quem somos

Nossa equipe global é de ~ 22.000 pessoas brilhantes com uma cultura no local de trabalho onde cada voz é importante e cada contribuição é apreciada. Somos apaixonados por insights, inovação e comprometidos em entregar os melhores produtos aos nossos clientes. Com experiência e empatia, ser um Kenvuer significa ter o poder de impactar milhões de pessoas todos os dias. Colocamos as pessoas em primeiro lugar, nos importamos ferozmente, ganhamos confiança com a ciência e resolvemos com coragem - e temos oportunidades brilhantes esperando por você! Junte-se a nós para moldar nosso futuro - e o seu. Para obter mais informações, clique em aqui.

Role reporta para:

Manager Customer Logistics

Location:

North America, United States, Arkansas, Rogers

Local de trabalho:

Híbrido

O que você fará

The Senior Customer Supply Chain Analyst will partner with the customer and internal supply chain teams to help optimize the end-to-end supply chain with a focus on network cost and service.  The Sr. Customer Supply Chain Analyst will implement process improvements through cross-functional collaboration as well as partnering with customers to drive achievement of organizational metrics and customer goals.

Key Responsibilities:

• Develop and leverage key business relationships to understand the customer expectations and internal policies/capabilities to proactively manage the business to meet customer expectations. 

• Lead in identifying, planning and implementing end-to-end solutions that improve service and cost and or implement new capabilities

• Deliver innovation to enable our business through the effective use of technology.

• Analyze, recommend, and implement modifications to customer purchasing patterns and Kenvue Network and products for optimal service and improved logistics efficiencies

• Drive process and systems improvements that positively impact order management, inventory management, and dashboard measures

• Participate in the design & lead customer specific supply chain joint business planning, and Retail Customer Logistics’ Strategic Tactics which further our mission of being a best-in-class customer facing supply chain organization

• Find opportunities and lead improvement projects to develop transportation solutions to improve on-time delivery and drive profitable growth through logistics, replenishment, and policy optimization.

• Help resolve escalated discrepancies relating to data integrity, shipping issues, and trade pricing/promotional management through root cause identification and corrective actions

• Lead internal projects from beginning to end using structured methodology, partnering with key stakeholders to help drive operational improvements.

• Learn and utilize new technology to drive proactive business planning, accurate and timely analytics, and efficiency

• Identify and implement innovative solutions using process excellence tools and methodologies that help shape our programmatic approach within the E2E supply chain

• Utilize Microsoft and other Advanced Analytics applications, data mining as well as business applications such as: SAP, BW, EDI, Celonis and ERP Systems.

• Act as key resource for processing customer orders from order to delivery.

• Proactively manage order fulfillment to meet customer demand through integration with operating company, distribution, and planning/forecasting.

• Resolve customer discrepancies relating to data integrity, shipping issues, and trade pricing/promotional management.

• Act as an SAP system super user for the customer account(s). Recommend and support regular users, deploy system updates and make performance recommendations.

What we are looking for

Required Qualifications

• Bachelor’s degree or equivalent in Supply Chain Management, Business Analytics, or a related field.

• A minimum of 4  years of hands-on experience in supply chain analysis or related roles.

• Strong analytical and problem-solving skills with experience applying process improvement methodologies such as Six Sigma and DMAIC.

• Excellent communication and collaboration abilities to engage diverse stakeholders effectively.

Desired Qualifications

• Proficiency in advanced analytical and data visualization tools such as SQL, Python, Tableau, Power BI, Excel (including VBA/macros).

• Exceptional problem-solving skills with a creative mindset to develop innovative approaches to supply chain challenges.

• Demonstrated ability to manage multiple complex projects independently while prioritizing workload under tight deadlines.

• In-depth knowledge of supply chain processes, business models, KPIs (e.g., OTIF, Cost to Serve), and industry trends to inform strategic decision-making.

• Experience with project and portfolio management, governance frameworks, and stakeholder management supporting global supply chain initiatives.

• Familiarity with collaboration and information management platforms such as Teams, SharePoint, and OneNote.

• Proven intellectual curiosity and agility to adapt quickly in a dynamic environment, continuously learning and applying new skills and technologies.

• Preferred certifications in data visualization, analytics, or supply chain management, and prior industry experience.

#LI-SR1

O que você ganha com isso

$90,100.00 - $127,200.00

Isso leva em consideração vários fatores, incluindo local de trabalho, habilidades do candidato, experiência, nível de educação e outros fatores relacionados ao trabalho.

A Kenvue tem orgulho de ser um empregador de oportunidades iguais. Todos os candidatos qualificados serão considerados para o emprego com base no mérito, independentemente de raça, cor, religião, sexo, orientação sexual, identidade de gênero, idade, nacionalidade ou status de veterano protegido e não serão discriminados com base na deficiência.