Staff Engineer - Consumer Experience Quality Engineering

Staff Engineer - Consumer Experience Quality Engineering

O que fazemos

At Kenvue, percebemos o extraordinário poder do cuidado diário. Construída com base em mais de um século de herança e enraizada na ciência, somos a casa de marcas icônicas - incluindo NEUTROGENA®, AVEENO®, TYLENOL,® LISTERINE,® JOHNSON'S® e BAND-AID® que você já conhece e ama. A ciência é a nossa paixão; O cuidado é o nosso talento.

Quem somos

Nossa equipe global é de ~ 22.000 pessoas brilhantes com uma cultura no local de trabalho onde cada voz é importante e cada contribuição é apreciada. Somos apaixonados por insights, inovação e comprometidos em entregar os melhores produtos aos nossos clientes. Com experiência e empatia, ser um Kenvuer significa ter o poder de impactar milhões de pessoas todos os dias. Colocamos as pessoas em primeiro lugar, nos importamos ferozmente, ganhamos confiança com a ciência e resolvemos com coragem - e temos oportunidades brilhantes esperando por você! Junte-se a nós para moldar nosso futuro - e o seu. Para obter mais informações, clique em aqui.

Role reporta para:

CxE Sr. Manager

Localização:

Latin America, Brazil, Sao Paulo, Sao Jose dos Campos

Local de trabalho:

Híbrido

O que você fará

What We Do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

What you will do

The Staff Engineer - Consumer Experience Quality Engineering is responsible for the translation of consumer & customer product quality requirements into product lifecycle improvements aimed at improving the consumer & customer experience. The Staff Engineer will work at a technical expertise level involving process development fundamentals that supports corrections / improvements. You will be accountable to innovate, trouble-shoot, facilitate and drive continuous improvement of products and/or processes. You will lead technical projects from beginning to end and will collaborate within a technical team and perform as an individual contributor.

The role requires the use of a variety of statistical tools to validate process improvements and will require the use of process characterization and optimization using designed experiments, problem solving and decision-making tools. This position partners cross-functionally with various organizations such as R&D, Quality, Supply Chain and requires the development of strong partnerships. The ability to work independently and communicate effectively horizontally and vertically is vital for success.

What we are looking for

• Define & resolve complex issues to improve consumer & customer experience through robust problem-solving methodologies and investigational approach, gives technical ideas and concepts that impact project success. Proactively investigates and develops improvements to existing processes or develops new processes. Development may include executing Design of Experiments (DOE) and prototyping solutions, which may require test method development and validation.

• Manage multi-functional projects that require project management leadership skills and delivery of business prioritized projects. Reviews progress and evaluate results of multiple projects across various disciplines. Accurate planning, timely delivery, and reporting for all project deliverables. Define incremental value from solutions to be implemented and responsible for PO (Purchase orders) to acquire necessary services to execute the projects.

• Guided by consumer insights and utilizing data from a variety of sources (e.g complaints, ratings & reviews, consumer & customer feedback, etc), identify opportunities, design, develop and execute innovative solutions to enhance the consumer and customer experience for Kenvue products and services. Ensure connection with business Partners such as R&D, Manufacturing and marketing.

• Guided by proactive quality approach, execute data analysis, and share valuable insights for New Product Development (NPD)/ product lifecycle improvements aimed at improving the consumer experience from a quality perspective.

What’s In It For You

• Competitive Benefit Package

• Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!

• Learning & Development Opportunities

• High exposure to senior leadership

• Employee Resource Groups

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