Quality Vigilance & Rapid Response Mgr

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Resp Qualite compliance é systemes de laboratoire senior

Location:

Europe/Middle East/Africa, Switzerland, Zug, Rotkreuz

Work Location:

Hybrid

What you will do

Quality Vigilance and Rapid Response  Manager

Summary

Kenvue is currently recruiting for a Quality Vigilance and Rapid Response Manager for EMEA internal manufacturing sites.

Who We Are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Job purpose

The Quality Vigilance and Rapid response Manager is the regional contact for quality issues, and proactive & continuous improvement initiative compliance related to impacting EMEA internal manufacturing sites. This individual is responsible for supporting Quality issue Lifecycle management, advising on resolution and supporting continuous improvement in close collaboration with R&D.

Major duties & responsibilities

• Partner with R&D and supply chain to coordinate and support complex quality issues towards resolution while ensuring root cause elimination. List non exhaustive of complex issue is significant escalation, Non-conformance impacting multiple sites, supply disruption

• Interacts with cross-functional teams especially R&D, supply chain and Make Q&C to ensure excellence in execution

• Prepare, and document significant escalation

• Prepares and facilitate the Filed actions Board

• Create and support communication to quality and Business for the scope of responsibility

• Centralize, and support compliance portfolio impacting internal manufacturing sites Quality representative for R&D and supply chain value stream projects governance

• Orchestrate key compliance initiatives for IM sites

• Manage project as per assignment

• Consolidates and oversees related performance management consolidates Quality Issues from the different sources (Complaints, Non-Conformances etc…) support resolution, perform trend analysis

•  Seeks, uncovers and integrates new opportunities into performance management providing support towards continuous improvement. - (i.e Corrective, Preventive actions and Proactive initiatives)

• Input regional performance, and Quality Management Review

• undefined

• Ensures compliance with relevant industry standards and regulations

Qualifications

• A bachelor’s degree or equivalent in chemical/physical sciences, Business or a related discipline.

• A minimum of 8 years of relevant business experience and a minimum of 5 years of responsibility in quality & compliance in consumer and/or pharmaceutical industries.

• Fluent in English (spoken and written)

• Strong leadership, project management and performance skills

• Ability to handle high-pressure situations and make informed decisions quickly

• Excellent communication and interpersonal skills

• Strong problem-solving and troubleshooting abilities

• Demonstrated leadership & influencing skills across organizational levels

• Detail-oriented with a strong focus on quality and continuous improvement

• Demonstrated company-wide knowledge and experience leading cross-functional teams

• Strong Business Acumen

Other:

• This position will be based in Prague/Rotkreuz /Germany/Sweden and may require up to 20% domestic travel

• Hiring Manager: Magali Olivie

• PG 30

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.