R2P Payments Analyst

R2P Payments Analyst

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Requisition to Pay Manager, EMEA

Location:

Europe/Middle East/Africa, Czechia, Prague, Prague

Work Location:

Hybrid

What you will do

The R2P Payments Analyst is mainly responsible for the timely and accurate end-to-end payment processing for the countries being serviced by Global Services.  He/She will ensure all payment activities are executed within the aligned Service Level Agreements (SLAs), compliant to globally defined processes and have an effective quality management process in place.

Key Responsibilities

Accurate and On Time Payment Processing:

• Validate payment requests
• Review and verify payment files
• Resolve and reconcile payment issues

Compliant Payment Processing:

• Perform control checks on payment related activities (e.g. payment block checks, large disbursements, duplicate reviews, etc.)
• Work with end users/vendors for recovery of duplicate and/or any defective payments
• Ensure all global and regional compliance responsibilities and reporting are met timely and accurately
• Ensure that all work being done is compliant with SOX policies and guidelines.
• Help the team to identify that controls are working properly and effectively, and raises issues and areas for development

Stakeholder Management/Customer Service/L3 Helpdesk Escalation:

• Deliver service excellence and maximize customer service satisfaction
• Identify, resolve and communicate critical user support issues in a timely manner. 
• Maintain professional attitude during service delivery and resolution of issues
• Ensure proper and timely escalation of issues so that they are resolved to meet internal and external expectations
• Use a considerable amount of discretion in escalating issues to appropriate parties – co-workers, team leads and process managers
• Receive, analyze, and resolve procurement process inquiries and disputes that cannot be resolved by helpdesk

Quality Management:

• Perform root cause analysis on recurring and/or quality issues

What We Are Looking For

Required Qualifications

• Academic background: Appropriate University/bachelor degree qualification is essential. A recognized qualification in procurement or R2P process would be considered an asset
• Experience: Required years of related experience: 1+ Years
• Languages: Fluent in English; an additional European language is considered an asset

Desired Qualifications

• Demonstrated proficiency with Procurement & Finance/Accounting processes (Requisitioning, PO, Invoicing, General Ledger)
• Experience with data analysis. 
• Strong written and oral communication skills with the demonstrated ability to interact with various levels of the organization.
• Strong MS Excel, PowerPoint, and Word skills.

What’s in it for you

Employee Benefits:

• 5 weeks of vacation and 3 sick days
• Hybrid model of working / home office
• Pension Insurance
• Meal vouchers, Pluxee benefit cafeteria, company products with discounts
• Language courses contribution
• Referral award
• Public transportation allowance
• Bonus based on company policy

Office Facilities:

• Nice area with restaurants with metro station 300 m from office
• Modern office with coffee and fruits, focus rooms

Health and Wellness Benefits:

• On-site gym and massages
• Global wellbeing reimbursement, long term illness contribution, Accident, Life, and disability insurance
• Multisport card
• Parental leave and early returning parents program

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.