Senior Customer Supply Chain Analyst

Senior Customer Supply Chain Analyst

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Manager, Retail Customer Logisitcs

Location:

North America, United States, Illinois, Buffalo Grove

Work Location:

Hybrid

What you will do

The Senior Customer Supply Chain Analyst will partner with the customer and internal supply chain teams to help optimize the end-to-end supply chain with a focus on network cost and service.  The Senior Customer Supply Chain Analyst will process customer order, build efficient truck loads and conduct detailed analysis on product flow and supply chain opportunities utilizing advanced systems and process excellence tools. The Senior Customer Supply Chain Analyst will implement process improvements through cross-functional collaboration as well as partnering with customers to drive achievement of organizational metrics and customer goals. 

Key Responsibilities

• Conduct all order processing functions for key customers from order maintenance to efficient truck building to support on time and in full.

• Develop and leverage key business relationships to understand the customer expectations and internal policies/capabilities to proactively manage the business to meet customer expectations. 

• Lead in identifying, planning, and implementing end to end solutions that improve service and cost and or implement new capabilities. 

• Deliver innovation to enable our business through the effective use of technology. 

• Analyze, recommend, and implement modifications to customer purchasing patterns and Kenvue Network and products for optimal service and improved logistics efficiencies. 

• Drive process and systems improvements that positively impact order management, inventory management, and dashboard measures. 

• Participate in the design & lead customer specific supply chain joint business planning, and Retail Customer Logistics’ Strategic Tactics which further our mission of being a best-in-class customer facing supply chain organization. 

• Find opportunities and lead improvement projects to develop transportation solutions to improve on-time delivery and drive profitable growth through logistics, replenishment, and policy optimization. 

• Help resolve escalated discrepancies relating to data integrity, shipping issues, and trade pricing/promotional management through root cause identification and corrective actions. 

• Learn and utilize new technology to drive proactive business planning, accurate and timely analytics, and efficiency. 

• Identify and implement innovative solutions using process excellence tools and methodologies that help shape our programmatic approach within the E2E supply chain. 

• Utilize Microsoft and other Advanced Analytics applications, data mining as well as business applications such as: SAP, BW, EDI, Celonis and ERP Systems. 

What we are looking for

Required Qualifications

• A minimum of a Bachelor’s degree or equivalent in Supply Chain Management, Business Analytics, or a related field.

• A minimum of 4 years of progressive experience in supply chain analysis or related roles.

• Strong analytical skills with proficiency in data-driven decision making and process optimization.

• Excellent communication and stakeholder management skills.

• Ability to independently manage multiple complex projects with strong prioritization and time management capabilities.

Desired Qualifications

• Expertise in advanced analytical tools such as SQL, Python, R, Alteryx, and Access.

• Proficiency in data visualization platforms including Tableau, Power BI, and advanced Excel functionalities including VBA/macros.

• Demonstrated proficiency in supply chain methodologies and process improvement frameworks including Six Sigma, DMAIC, Kaizen, and value stream mapping.

• Proven ability to translate complex datasets into strategic recommendations that drive customer-centric supply chain enhancements.

• Proven capability to design and implement supply chain initiatives aligned with business objectives and market trends.

• Familiarity with project and portfolio management principles, risk assessment, and governance frameworks.

• Strong business acumen including knowledge of supply chain KPIs, physical flows, cost-to-serve models, and customer experience metrics.

• Commitment to continuous learning and adaptability to evolving industry dynamics and technological advancements.

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What’s in it for you

$90,100.00 - $127,200.00

This takes into account a number of factors including work location, the candidate’s skills, experience, education level & other job-related factors.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.