Senior Key Accounts Manager Ecommerce

Senior Key Accounts Manager Ecommerce

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Head E-Commerce

Location:

Asia Pacific, India, Maharashtra, Greater Mumbai

Work Location:

Fully Onsite

What you will do

Kenvue is currently recruiting for:
 

Senior Key Account Manager - Ecommerce

This position reports into Head E-Commerce and is based at Mumbai, India
 

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson’s and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

What you will do
Key Responsibilities

Business Delivery & Customer Management

• Lead Account relationship for Kenvue with a set of ecommerce accounts- Responsible for delivery of business results (growth and market share objectives) for Kenvue Consumer brands.
• Negotiate the right terms of trade and develop long term relationship with the customers
• Responsible for delivering the P&L for their account
• Lead joint business planning with the account for delivery of the Business objectives, activate the action plans for achievement of the same.
• Ensure timely planning and executions on key customer events and programs to deliver business objectives
• Responsible for developing the servicing plan for the account in coordination with supply chain team to ensure best in class service to the customers
• Ensure continuous track & timely payments of accounts receivables and payables
• To maintain relevant databases- sales, sell out and shares in account 

Channel & Shopper Management

• Work closely with shopper marketing team to build brand marketing plans for the accounts to deliver the business objectives
• Develop insights and use the same to build customized plans for growth across categories
• Develop the right promotion plan for the focus selection to win on the customer platform
• Continually keep a track of the marketplace and shopper trends on the platform
• Review performance vs. plan after every campaign

Collaboration with Internal/External Stakeholders

• Ensure close collaboration with Account teams- all category teams, in stock team, marketing, finance teams
• Ensure coordination of all support functions for own account – marketing, finance, supply chain, legal & regulatory teams
   

What we are looking for
Required Qualifications: MBA in Sales & Marketing with minimum 3 years of work experience in FMCG / Ecommerce company
Experience and Skills: Must have worked in an Ecommerce/ Modern Trade Account manager role for at least 2 years

What’s in it for you

• Competitive Benefit Package*
• Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!
• Learning & Development Opportunities
• Employee Resource Groups
• This list could vary based on location/region

*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.