Kenvue 目前正在招聘 a:
我们做什么
在 Kenvue,我们意识到日常护理的非凡力量。我们以一个多世纪的传统为基础,植根于科学,是标志性品牌的品牌 - 包括您已经熟悉和喜爱的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科学是我们的热情所在;关心就是我们的才能。
我们是谁
我们的全球团队由 ~ 22,000 名才华横溢的员工组成,他们的职场文化中,每个声音都很重要,每一个贡献都受到赞赏。 我们热衷于洞察, 创新并致力于为我们的客户提供最好的产品。凭借专业知识和同理心,成为 Kenvuer 意味着每天有能力影响数百万人。我们以人为本,热切关怀,以科学赢得信任,以勇气解决——有绝佳的机会等着您!加入我们,塑造我们和您的未来。有关更多信息,请单击 here.
Role reports to:
E2E Senior Supply Chain Manager CEE位置:
Europe/Middle East/Africa, Poland, Mazowieckie, Warsaw工作地点:
混合你会做什么
The Customer Service & Operations Supervisor PL is responsible for overseeing daily warehouse and transport operations by delegating tasks, coordinating maintenance, managing inventory, enforcing safety procedures, and collaborating with other departments to ensure efficient workflow and customer satisfaction. You will also prepare reports, support budgeting, and resolve operational issues.
Key Responsibilities:
Manage and supervise service providers, ensuring performance against service levels, regulatory and quality standards, safety, trade compliance, EEHS&S, and local legal requirements. Lead relationship management and escalations.
Ensure full compliance with internal processes and external regulations; participate in internal and external audits as required.
Maintain adherence to Health Authority requirements and Pharmaceutical Wholesaler legislation, including timely state reporting.
Act as the primary operational contact for internal stakeholders, ensuring a consistent and professional “one face” of operations.
Lead budgeting and cost stewardship across distribution, customs, and headcount, ensuring alignment with business targets.
Partner with internal teams to support commercial discussions and audits with service providers.
Drive operational excellence and cost improvement initiatives, increasing E2E efficiency and evaluating initiatives for value, impact, and feasibility.
Represent country operations in internal forums and contribute to/lead projects tied to regional initiatives, regulatory changes, and customer satisfaction improvements.
Build strong operational relationships with key customers in collaboration with Sales and Customer Facing teams.
Ensure timely and accurate processing of transactional activities, including order entry, credit notes, and complaints.
Lead, coach, and develop a team of specialists, ensuring strong performance, daily operational support, and continuous capability building.
Foster E2E collaboration across Customer Service and Operations, resolving bottlenecks, improving communication flows, reducing waste, and increasing visibility.
Required Qualifications
6-8 years of progressive experience in customer service, operations supervision, or warehouse & transportation supervision.
An Associate’s Degree or equivalent qualification in operations management, logistics, supply chain management, or a related field.
Proven leadership skills with experience managing diverse teams.
Strong knowledge of SAP, any WMS would be an additional advantage
Ability to enforce safety and environmental regulations effectively.
Strong communication and interpersonal abilities.
Fluency in English
Desired Qualifications
Proven ability to leverage analytical tools and performance metrics to inform decision-making and optimize processes.
Exceptional leadership skills with a flair for motivating teams and fostering a culture of innovation and accountability.
Adaptability to thrive in a fast-paced environment, embracing change and championing continuous learning.
Proficiency in utilizing technology platforms relevant to customer service and operations to enhance productivity.
Excellent problem-solving skills with a focus on operational efficiency and customer satisfaction.
Competence in data analysis and reporting to support management decision-making and budget adherence.
What we offer
Interesting job in a prestigious international healthcare company,
Possibility to work on brands being key market players with strong heritage,
Friendly and supportive team members and management,
Opportunities for professional growth and career development,
Many employee benefits, such as medical care, life insurance etc.
Full-time regime, labour contract, hybrid working model
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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