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Customer Development Manager - Superdrug - Beauty & Baby

职位职能:
发布日期:
结束日期:
ID:
2507036430W

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Kenvue 目前正在招聘 a:

Customer Development Manager - Superdrug - Beauty & Baby

我们做什么

Kenvue,我们意识到日常护理的非凡力量。我们以一个多世纪的传统为基础,植根于科学,是标志性品牌的品牌 - 包括您已经熟悉和喜爱的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科学是我们的热情所在;关心就是我们的才能。

我们是谁

我们的全球团队由 ~ 22,000 名才华横溢的员工组成,他们的职场文化中,每个声音都很重要,每一个贡献都受到赞赏。 我们热衷于洞察, 创新并致力于为我们的客户提供最好的产品。凭借专业知识和同理心,成为 Kenvuer 意味着每天有能力影响数百万人。我们以人为本,热切关怀,以科学赢得信任,以勇气解决——有绝佳的机会等着您!加入我们,塑造我们和您的未来。有关更多信息,请单击 here.

Role reports to:

Business Unit Head

位置:

Europe/Middle East/Africa, United Kingdom, England, High Wycombe

工作地点:

混合

你会做什么

What will you do 

Reporting into the Senior Customer Development Manager you will be responsible for Superdrug Beauty & Baby, having direct responsibility for the performance of that business area.

Key responsibilities include:

  • Delivery of specified business targets (sales, spend and profit targets - INS, TCi, NTS, Net GP)
  • Full forecasting and spend management for your category responsibilities, making accurate forecasts to your business team and Commercial Strategy & Planning contacts
  • Responsible for building positive and collaborative relationships with your customers, and representing your customers’ requirements to the Kenvue business
  • Building and supervising a Joint Business Plan with key retailers to ensure delivery of key metrics for the Kenvue and business partner
  • Develop a solid understanding of the market and keep track of the market activity to share information regarding changes or new activity in the marketplace
  • Identifies and progresses incremental growth opportunities within your business which is a fast paced and progressive landscape
  • Supports business improvement projects beyond immediate role responsibilitie

Influence & Impact

  • Gains stakeholders’ commitment through persistent, yet consultative, selling and leadership techniques
  • Follows the negotiation process to achieve a positive agreement with the customer
  • Motivates and encourages peers and others to achieve higher levels of performance
  • Influences a diverse group of stakeholders, at multiple levels, to drive initiatives forward and create strategic vision
  • Constructs and delivers persuasive impactful communications that garner broad support and enthusiasm
  • Develops creative solutions to achieving mutual agreements, while actively managing the impact on the company

Customer Genius

  • Understands and leverages Kenvue’s strategic business objectives including customer segmentation and retailer life cycle to develop a winning customer plan
  • Leverages understanding of customers, including key decision makers, and the business to optimize account penetration and account management effectiveness
  • Fosters customer partnerships that are relevant, compelling, and differentiated from the competition
  • Has built strong, reciprocal, trusted relationships across organizational and functional boundaries
  • Identifies areas of misalignment between customer and Kenvue and works to mitigate the potential negative business impact
  • Viewed by customer organization and cross-functional partners as a “customer champion” and enabler of productive action

Agility

  • Challenges status quo and continuously seeks business improvements
  • Demonstrates the ability to view opportunities and issues from multiple perspectives to arrive at the best possible solution
  • Considers both short and long-term impact of decisions and develops alternative strategies to improve flexibility of thinking
  • Displays conviction to support an idea, while simultaneously recognizing when and if to acquiesce

Insights & Activation

  • Translates shopper, customer insights into actionable category strategies and tactics that drive measurable results
  • Builds compelling in-store excellence (ISE) recommendations, gains customer consensus and executes initiatives (i.e. NPI, joint campaigns, etc.,) to drive category and brand growth
  • Understands key competitor go-to-market strategies and incorporates this information into business plans to win in the market
  • Actively identifies potential execution issues and addresses these with the customers prior to activation

Business Effectiveness

  • Develops, prioritises and implements business strategies based on existing and emerging market conditions
  • Integrates knowledge of the business, market conditions and customer intelligence into business planning process to achieve mutually-profitable growth
  • Rigorously tracks and monitors key performance indicators and adjusts business plans accordingly
  • Actively incorporates relevant Healthcare Compliance Guidelines into business plans and tactics

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