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Director, Customer Strategy

职位职能:
发布日期:
结束日期:
ID:
2607044971W

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Kenvue 目前正在招聘 a:

Director, Customer Strategy

我们做什么

Kenvue,我们意识到日常护理的非凡力量。我们以一个多世纪的传统为基础,植根于科学,是标志性品牌的品牌 - 包括您已经熟悉和喜爱的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科学是我们的热情所在;关心就是我们的才能。

我们是谁

我们的全球团队由 ~ 22,000 名才华横溢的员工组成,他们的职场文化中,每个声音都很重要,每一个贡献都受到赞赏。 我们热衷于洞察, 创新并致力于为我们的客户提供最好的产品。凭借专业知识和同理心,成为 Kenvuer 意味着每天有能力影响数百万人。我们以人为本,热切关怀,以科学赢得信任,以勇气解决——有绝佳的机会等着您!加入我们,塑造我们和您的未来。有关更多信息,请单击 here.

Role reports to:

Head of Customer Strategy Self Care

位置:

North America, United States, New Jersey, Summit

工作地点:

混合

你会做什么

The Director, Customer Strategy is responsible for defining and directing the sales strategy of the organization, creating opportunities, evaluating investment decisions, and building strong relationships with key leaders and partners:  

Key Responsibilities 

Customer Strategy & Commercial Leadership 

  • Develop and execute innovative customer strategies that drive channel activation, engagement, and longterm growth. 

  • Lead the development of customercentric strategic plans that align with enterprise priorities and accelerate commercial performance. 

  • Identify highvalue market opportunities and build differentiated strategies that enhance sales efficiency and competitive advantage. 

 Cross Functional Influence  

  • Lead and inspire crossfunctional teams to deliver integrated, seamless, and impactful customer experiences across channels. 

  • Collaborate closely with Sales, Marketing, Category, and Finance to ensure customer strategies are fully aligned with business objectives. 

  • Serve as the strategic thought partner to senior leadership, shaping enterprise decisions with customerbacked insights. 

Data Driven Insights & Optimization

  • Utilize advanced analytics and datadriven insights to optimize channel performance, improve customer interactions, and unlock incremental growth. 

  • Analyze, prioritize, and optimize commercial investments to maximize strategic return and influence P&L outcomes. 

  • Establish measurement frameworks and KPIs to track customer strategy execution, business impact, and continuous improvement. 

Retailer & Partner Engagement 

  • Build and sustain highimpact relationships with key retail partners to drive mutual growth and unlock joint business planning opportunities. 

  • Lead development of valuedriven selling stories that position the company as a strategic partner and category growth driver. 

Organizational Leadership 

  • Mentor, coach, and elevate the management team to build strategic capability, commercial excellence, and leadership strength across the organization. 

  • Champion customercentric thinking across the enterprise and scale bestinclass strategic practices that enhance organizational maturity.

 

What we are looking for 

Required Qualifications 

  • A minimum of 8 years of experience in customer strategy and channel activation or related field. 

  • A minimum of a bachelors degree.

  • Proven track record of successfully developing and implementing customer strategies. 

  • Strong analytical skills with the ability to interpret data and drive insights. 

  

Desired Qualifications 

  • Experience in the Consumer-Packaged Goods industry is highly preferred.

  • Demonstrated ability to work in cross-market or international environments. 

  • Strong financial acumen with expertise in business planning, budgeting, and P&L analysis. 

  • Strategic thinker with exceptional attention to detail and communication skills. 

  • Ability to influence and collaborate effectively with internal and external stakeholders. 

  • Proficiency in utilizing technology to drive competitive advantage. 

  • Adaptability and resilience in navigating unstructured and ambiguous business environments. 

  • Excellent communication and leadership abilities to effectively collaborate with cross-functional teams. 

对您有什么好处

本职位新员工年薪底薪范围:

$190,825.00 - $269,400.00

这考虑了许多因素,包括工作地点、候选人的技能、经验、教育水平和其他与工作相关的因素

  • 有竞争力的福利待遇**

  • 带薪公司假期, 带薪休假、志愿者时间 &更多!

  • 学习 &发展机会

  • Kenvuer Impact Networks

  • 此列表可能因位置/地区而异

注意:Kenvue 的总薪酬包括薪水、奖金(如适用)和福利。您的 Talent Access 合作伙伴将能够在招聘期间分享更多关于我们的整体薪酬产品以及相关地点的具体薪酬范围的信息。招聘流程.

Kenvue 很自豪能成为一个机会均等的雇主。所有合格的申请人都将根据业绩获得就业考虑,不分种族、肤色、宗教、性别、性取向、性别认同、年龄、国籍或受保护的退伍军人身份,并且不会因残疾而受到歧视。

如果您是残障人士,请查看我们的 残障人士援助页面了解如何申请便利